Forward Deployed Engineer

Crogl; Bernalillo (NM); Remote; USD 120,000 - 150,000; Full time

Job summary

Crogl is looking for a Forward Deployed Engineer to join our fully autonomous AI team member for your SOC. You will lead deployments, optimize architecture, and act as a trusted technical advisor during customer implementations.

You will collaborate with product and engineering, demonstrate capabilities during sales, and help translate complex concepts for both technical and non-technical audiences while embedding with strategic customers.

Qualifications

• 3-5 years of experience in software or customer engineering roles with a strong emphasis on customer-facing engagements.
• Proven track record of rapidly prototyping ideas and taking them through to implementation.
• Familiarity with API and data integration; knowledge of coding languages (TypeScript, Go, Python).
• Familiarity with deploying applications into secure customer networks comprised of cloud and data-center infrastructure.
• Excellent communication skills, able to translate complex concepts for technical and non-technical audiences.

Responsibilities

• Lead architectural reviews and performance optimizations during customer implementations, ensuring successful deployments and maximizing value of Crogl's platform.
• Serve as the trusted technical advisor for customers using Crogl.
• Provide customer feedback to Product and Engineering to drive product improvements.
• Deliver compelling demonstrations during the sales process, including feature engineering, training, and model monitoring, to increase customer adoption.

Skills

Customer engagement

Rapid prototyping

API integration

Communication

Technical embedding

Tools

Go

Python

TypeScript

Job description

Role: Forward Deployed Engineer

Job Type: Full Time, Remote

Crogl
Fully Autonomous AI Team Member for Your SOC

Join Crogl and be at the forefront of revolutionizing security operations with AI. As a Forward Deployed Engineer, you'll empower high-performance security teams by shaping the future of our cutting-edge security analytics platform.

Our Forward Deplyed Engineering team is growing. We're looking for self-starters who are committed to excellence, thrive in a fast-paced environment, and are excited to improve the lives of security teams. If this sounds like you, let's chat!

What you'll be doing:

• Lead architectural reviews and performance optimizations during customer implementations, ensuring successful deployments and maximizing the value of Crogl's platform

• Serve as the trusted technical advisor for customers who are using Crogl

• Act as the voice of the customer by providing feedback to the Product and Engineering teams that will help drive product improvements

• Serve as a technical expert during the sales process, delivering compelling demonstrations of Crogl's capabilities, including feature engineering, training, and model monitoring, resulting in increased customer adoption

What you bring to the team:

• 3-5 years of experience in software or customer engineering roles with a strong emphasis on customer-facing engagements

• A strong track record of rapidly prototyping ideas and seeing them through to reality

• Familiarity with the concepts of API and data integration, this may also be a familiarity or understanding of coding languages (TypeScript, Go, Python, etc..)

• Familiarity with deploying applications into secure customer networks composed of cloud and data center infrastructure

• An effective communicator who can translate highly complex technical concepts to both technical and non-technical audiences with empathy and depth

• Embed with strategic customers to understand their business challenges and technical requirements in detail

• Contribute to the internal knowledge base, best practices, and sharing insights gained from customer engagements to grow the Forward Deployed Engineering function from scratch

What separates you from other candidates:

• Proven experience building or supporting security products, or non-SaaS applications within enterprise networks and infrastructure

• Hands-on experience with AI systems, machine learning models, and agentic frameworks

• A track record of thriving in fast-paced, agile environments with continuous integration and deployment

Crogl is an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.