Forward Deployed Engineer

Crogl; United States; On-site; USD 100,000 - 130,000; Full time

Job summary

A leading tech firm is looking for a Forward Deployed Engineer to enhance security operations using AI. In this remote role, you will serve as a technical expert, leading customer deployments and providing feedback for product improvements. The ideal candidate has 5-10 years of experience in customer-facing roles, proficient in multiple coding languages, and is skilled in understanding complex technical concepts. This is an opportunity to join a growing team focused on innovative security solutions.

Qualifications

• 5-10 years of experience in software or customer engineering roles.
• Strong track record of rapidly prototyping ideas.
• Familiarity with deploying applications on cloud platforms.

Responsibilities

• Serve as a technical expert during the sales process.
• Lead architectural reviews and performance optimizations.
• Act as the trusted technical advisor for customers.

Skills

Customer-facing engagement

Prototyping

Effective communication

Understanding of security operations workflows

Tools

Typescript

Go

Python

AWS

Azure

Job description

Role: Forward Deployed Engineer

Job Type: Full Time, Remote

Join Crogl and be at the forefront of revolutionizing security operations with AI. As a Forward Deployed Engineer, you'll empower high-performance security teams by shaping the future of our cutting‑edge security analytics platform.

Our Forward Deployed Engineering team is growing. We're looking for self‑starters who are committed to excellence, thrive in a fast‑paced environment, and are excited to improve the lives of security teams. If this sounds like you, let's chat!

What you’ll be doing:

• Serve as a technical expert during the sales process, delivering compelling demonstrations of Crogl's capabilities, including feature engineering, training, and model monitoring, resulting in increased customer adoption
• Act as the voice of the customer by providing feedback to the Product and Engineering teams that will help drive product improvements
• Lead architectural reviews and performance optimizations during customer implementations, ensuring successful deployments and maximizing the value of Crogl's platform
• Serve as the trusted technical advisor for customers who are using Crogl

What you bring to the team:

• 5-10 years of experience in software or customer engineering roles with a strong emphasis on customer facing engagements
• A strong track record of rapidly prototyping ideas and seeing them through reality
• Experience with a variety of coding languages such as Typscript, Go, and Python
• Familiarity with deploying applications on cloud platforms such as AWS and Azure
• Are an effective communicator who can translate highly complex technical concepts to both technical and non-technical audiences with empathy and depth
• Embed with strategic customers to understand their business challenges and technical requirements in detail
• Contribute to the internal knowledge base, best practices and sharing insights gained from customer engagements to grow the Forward Deployed Engineering function from scratch

What separates you from other candidates:

• Proven experience building or supporting security products, with a deep understanding of security operations workflows
• Hands‑on experience with AI systems, machine learning models and agentic frameworks
• Experience with cloud platforms and documentation
• A track record of thriving in fast‑paced, agile environments with continuous integration and deployment