Forward Deployed Engineer

Blockaid; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Blockaid is hiring for a customer-facing role in New York focused on post-sales success and software delivery. You will participate in onboarding, drive expansion to meet quarterly revenue targets, and work closely with R&D and Product teams to showcase Blockaid’s security solutions.

The role demands strong presentation skills, deep curiosity about technical issues, and the ability to articulate complex cybersecurity concepts to customers.

Qualifications

• 3+ years in post-sales, customer-facing, or consulting roles.
• 2+ years of software development experience.
• Excellent presentation skills for technical solutions.
• Ability to articulate complex issues concisely to customers.
• Experience from a cybersecurity company or blockchain/Web3 knowledge is a plus.
• Early-stage startup experience is a plus.

Responsibilities

• Participate in the technical integration and onboarding cycle and develop a strategy to integrate and onboard to Blockaid, and drive expansion to meet quarterly revenue targets.
• Collaborate closely with R&D and Product teams.
• Research multiple DeFi protocols.
• Consult with customers to define challenges and opportunities.
• Educate and become a trusted advisor, while delivering value to prospects and customers.
• Support technical and business discovery activities, including workshops and demonstrations.
• Deliver high-impact product demonstrations based on the customer environment and testing needs.

Skills

Excellent presentation skills

Customer-facing experience

Problem solving

Analytical mindset

Cybersecurity knowledge

Blockchain/Web3 knowledge

Startup experience

Job description

Money is becoming software. That changes everything about how it has to be protected. Stablecoins, tokenized assets, and payments made by AI agents are moving real value at machine speed. That’s where Blockaid comes in. We build the security technology behind how money moves. Coinbase, MetaMask, Uniswap, and many of the largest platforms moving money today rely on us to screen billions of transactions and stop fraud, scams, and hacks before they reach a single user.

We’re backed by investors including Sequoia Capital, Ribbit Capital, and Cyberstarts, firms behind some of the biggest names in cybersecurity.

What You'll Do:

• Take part in the technical integration and onboarding cycle and develop a strategy to integrate and onboarding to Blockaid, drive expansion in our customer base to meet or exceed quarterly revenue targets.
• Work closely with R&D and Product teams
• Research multiple DeFi protocols
• Operate in a consultative process with customers and prospects to define their challenges and opportunities.
• Educate and become a trusted advisor, challenge assumptions and current status, while delivering value to prospects and customers.
• Support technical and business discovery activities, including workshops and demonstrations, across multiple opportunities.
• Deliver high-impact product demonstrations based on the customer’s environment and testing needs.

Requirements

• 3+ years in a Post-Sales/Customer-Facing/Consulting Role
• 2+ years of experience in software development
• Excellent presentation skills with an ability to present technical solutions concisely to customers and prospects
• Passion for diving into technical issues and solving customer challenges
• Experience from a cybersecurity company - a plus
• Blockchain/Web3 knowledge - a plus
• Early-stage startup SE experience - a plus

Applicants must have the legal right to work in the country where the position is based.

Blockaid is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.