Fort Worth Luxury Store GM — Build, Lead & Grow New Team

Keller Executive Search; Fort Worth (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Healthcare coverage

Paid time off

Store opening opportunity

Job summary

Keller Executive Search is seeking an entrepreneurial General Manager to establish and lead its new Fort Worth luxury store, building a loyal customer base and a high-performing team from the ground up. The GM will own commercial performance, people, customer experience and daily operations, celebrating craftsmanship and authentic Western style.

This role requires luxury retail leadership, ability to recruit and develop staff, manage sales, inventory and payroll, and to cultivate community

Qualifications

• Demonstrated retail management experience, ideally within luxury, premium or specialty retail.
• Proven ability to recruit, develop and lead a successful retail sales team.
• Strong commercial understanding of sales, inventory, payroll and profitability.
• Experience developing customer relationships and driving repeat business.
• Entrepreneurial and action-oriented leadership style.
• Strong communication, organization and problem-solving skills.
• Confidence establishing standards and addressing performance concerns.
• Ability to work fully on-site, including evenings, weekends, holidays and peak periods.
• Appreciation of Western fashion, craftsmanship or lifestyle products.
• Western retail experience is preferred.

Responsibilities

• Lead the successful opening and ongoing operation of the Fort Worth store.
• Recruit, onboard, train and develop a high-performing sales and support team.
• Take ownership of sales, profitability, payroll, inventory and operating standards.
• Deliver an elevated and highly personalized customer experience.
• Build a clienteling culture that encourages repeat business, referrals and loyalty.
• Establish goals and monitor conversion, transaction value and individual performance.
• Maintain outstanding merchandising, presentation, organization and product-care standards.
• Develop relationships and partnerships within the Fort Worth community.
• Ensure the team understands the craftsmanship and stories behind the merchandise.
• Build a culture of accountability, teamwork, communication and recognition.

Skills

Retail leadership

Team development

Sales profitability

Customer relationships

Entrepreneurial leadership

Communication & problem-solving

Performance management

On-site availability

Western fashion appreciation

Western retail experience

Job description

Keller Executive Search is seeking an entrepreneurial General Manager to establish and lead its new Fort Worth luxury store, building a loyal customer base and a high-performing team from the ground up. The GM will own commercial performance, people, customer experience and daily operations, celebrating craftsmanship and authentic Western style.

This role requires luxury retail leadership, ability to recruit and develop staff, manage sales, inventory and payroll, and to cultivate community