Luxury Retail GM – San Antonio | Relocation Included

Keller Executive Search; San Antonio (TX); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Relocation assistance

Employer-paid health coverage (80%)

Paid time off – 10 days

Job summary

Keller Executive Search is seeking an accomplished General Manager to lead a rapidly growing luxury Western lifestyle retailer’s San Antonio store. This leadership role combines strong retail business acumen with exceptional people leadership, clienteling and a passion for delivering a personalized luxury customer experience.

You will own the store’s commercial performance, team, and day-to-day operations, including evenings and peak periods.

Qualifications

• Demonstrated retail management experience, ideally within luxury, premium or high-touch specialty retail.
• Proven success leading, coaching and developing retail sales teams.
• Strong commercial understanding of sales, payroll, inventory and store performance.
• Experience building customer relationships and developing a clienteling culture.
• Entrepreneurial, results-oriented mindset with ownership of outcomes.
• Confident decision-making and problem-solving ability.
• Excellent communication, organization and leadership skills.
• Ability to work on-site, including evenings, weekends, holidays and peak retail periods.
• An appreciation of luxury craftsmanship, fashion or the Western lifestyle.
• Western retail experience is preferred.
• Bi-Lingual - both spoken English & Spanish.

Responsibilities

• Take ownership of store sales, profitability, payroll, inventory and operational performance.
• Deliver an elevated, highly personalized customer experience.
• Build a strong clienteling culture that encourages loyalty, referrals and repeat business.
• Recruit, coach, motivate and retain a high-performing sales and support team.
• Establish clear goals and monitor conversion, average transaction value, units per transaction and individual performance.
• Analyze sales trends and take timely action to improve results.
• Maintain exceptional merchandising, presentation, organization and product-care standards.
• Develop relationships and partnerships within the Houston community.
• Ensure the team can confidently communicate the craftsmanship and stories behind the merchandise.
• Build a culture of accountability, teamwork, trust and recognition.

Skills

Retail management

Luxury retail

Team leadership

Clienteling

Entrepreneurial mindset

Decision making

Communication

Bilingual English & Spanish

Job description

Keller Executive Search is seeking an accomplished General Manager to lead a rapidly growing luxury Western lifestyle retailer’s San Antonio store. This leadership role combines strong retail business acumen with exceptional people leadership, clienteling and a passion for delivering a personalized luxury customer experience.

You will own the store’s commercial performance, team, and day-to-day operations, including evenings and peak periods.