Forklift-Certified Fulfillment Pro

Lowe's; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's is seeking a Customer Order Fulfillment Associate in Phoenix. You will pick, stage, inspect, and fulfill customer orders, ensuring accuracy and on-time delivery. You will deliver excellent service by guiding customers, answering questions, and connecting them with the right associates.

You will operate and maintain certified powered equipment per safety requirements and support inventory accuracy using the Orders App. A strong customer focus and teamwork are essential.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered equipment certifications (Forklift, Order Picker, Narrow Aisle Reach Truck) required or to be obtained.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certified powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance; partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks; report safety or theft concerns promptly.
• Achieve daily duties with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer skills

Retail tech experience

Customer service orientation

Teamwork

Education

High school diploma or GED

Tools

Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's is seeking a Customer Order Fulfillment Associate in Phoenix. You will pick, stage, inspect, and fulfill customer orders, ensuring accuracy and on-time delivery. You will deliver excellent service by guiding customers, answering questions, and connecting them with the right associates.

You will operate and maintain certified powered equipment per safety requirements and support inventory accuracy using the Orders App. A strong customer focus and teamwork are essential.