Foreman Mobile Service

Rush Enterprises Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Total Rewards package

Employee Stock Purchase Program

401(k) with company Match

Training and development opportunities

Job summary

Rush Truck Centers in Georgia is seeking a Foreman of Mobile Service Technicians responsible for directing qualified technicians to perform repairs accurately, on time, and within budget while maintaining high customer satisfaction.

The role requires a high school diploma or GED, 2–4 years of related experience, and a valid driver's license. The position offers a robust benefits package and opportunities for growth within a large nationwide network.

Qualifications

• High school diploma or GED.
• 2–4 years' related experience and/or training or equivalent.
• Must possess a current and valid driver license.

Responsibilities

• Dispatch repair work; assign technicians to segments matching their skill level.
• Check progress of all work in process and each repair order.
• Ensure technicians are clocked on jobs and billed correctly.
• Review technician repair comments for quality and accuracy.
• Keep Service Link updated and communicate with service advisor.
• Provide technical support for technicians when needed.
• Provide complete and accurate written cost estimates for repairs.
• Ensure quality checks and road tests where appropriate.
• Verify parts and supplies are charged correctly.

Skills

Valid driver's license

Service management experience

Education

High school diploma or GED

Job description

The Foreman of Mobile Service Technicians is responsible for ensuring qualified technicians perform repairs correctly, on time, and on budget. Also responsible for ensuring the service department maintains a consistently high level of customer satisfaction.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

• Dispatch repair work; assign technicians to mechanical segments that match their skill level to ensure quality. Ensure repairs are assigned in an equal and fair manner.
• Check progress of all work in process and each repair order throughout the day.
• Ensure technicians are clocked on jobs correctly throughout work day and to flat rate repair operations as they are completed throughout the day (notate the correct flat rate hours to bill on each repair order operation).
• Review technician repair comments and verify completed and appropriate for work performed on each operation.
• Keep Service Link updated according to Company policies and standards. Communicate updates to service advisor/communicator via comments in Service Link.
• Provide technical support for technicians when necessary.
• Provide a complete and accurate written cost work estimate for every repair, unless directed otherwise.
• Ensure quality checks are performed on completed jobs and ensure road tests are performed as appropriate to quality-check service work.
• Ensure parts, materials, and other supplies are charged correctly; verify parts department personnel have reviewed and approved.

Basic Qualifications:

• High school diploma or general education degree (GED).
• Two to four years' related experience and/or training; or equivalent combination of education and experience.
• Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier.

Benefits:

• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate: USD $80,000.00/Yr.

Maximum Pay Rate: USD $90,000.00/Yr.