Mobile Service Technician

Rush Enterprises, Inc; Smyrna (TN); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

401K

Stock purchase plan

Incentives for performance

Job summary

Rush Truck Centers is seeking a Mobile Service Technician to maintain customer fleets and handle on-site service calls. Responsibilities include diagnostics, preventative maintenance, and component replacement with emphasis on safety and customer service.

Applicants should have a GED, 5 years of Class 7/8 experience, a valid CDL and Medical card, and strong mechanical aptitude. Competitive compensation and benefits offered.

Qualifications

• GED or high school diploma or equivalent.
• 5 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility.
• Current and valid CDL and Medical card as required by FMVSS.
• Mechanical aptitude and technical ability.
• Valid driver license with insurability as per company policy.

Responsibilities

• Maintain all aspects of equipment according to company standards.
• Perform basic maintenance of the truck including fueling, oil checks, cleanliness, and inspections.
• Manage inventory on the service truck and keep vehicle stocked.
• Report to the Service Manager and receive daily duties.
• Be available for after-hours service calls and flexible schedules.
• Maintain and inventory tools required for diesel trucks.
• Read job orders and inspect vehicles to plan procedures.
• Use diagnostic equipment and manuals to perform repairs.
• Diagnose and replace major components (injectors, pistons, heads, bearings, etc.).
• Document diagnostics and work in the company system.
• Check guards, bolts, and safety devices; adjust as needed.
• Lubricate and test drive to verify repairs meet specs.
• Perform preventive maintenance as requested.
• Submit paperwork accurately and timely into the mobile service program.
• Respond to customer inquiries and foster good relations.
• Advise customers about repairs or services in next 3 months.
• Participate in training and apply it on the job.

Skills

Mechanical aptitude

Education

GED

Job description

The Mobile Service Technician is responsible for maintaining the fleet for clients and for handling service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the United States representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities

• Maintain all aspects of equipment according to company standards.
• Handle basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and making sure required inspections are performed and documented as assigned.
• Manage inventory control on the service truck and for keeping the vehicle properly stocked.
• Report to the Service Manager and will be assigned duties on a daily basis.
• Maintain availability for after-hours service calls and be available for an open work schedule.
• Maintain and inventory the supplied tools for the work required in maintaining diesel engine trucks and associated equipment.
• Read job order and observe the vehicle in operation to determine malfunction and plan work procedures.
• Utilize various diagnostic equipment to determine malfunction and utilize available technical information to determine and perform correct repair procedure.
• Diagnosis, removal and replacement of injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, changes or recharges batteries, and replaces transmissions and other parts.
• Perform all necessary diagnostic and documentation functions on the company computer system.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments.
• Lubricate moving parts and drive repaired vehicle to verify conformance to specifications.
• Perform preventative maintenance work as requested.
• Document and submit necessary paperwork or enter into mobile service program as work performed in an accurate and timely manner.
• Respond to customer inquiries regarding the work. Foster positive customer relations.
• Advise customer and/or service writer of any repairs or services which should be performed within the next three months.
• Participate in training and utilize that training in the course of work.

Benefits

• We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement — all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications

• High school diploma or general education degree (GED).
• 5 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility.
• Have a current and valid CDL and Medical card as required by the FMVS.
• Mechanical aptitude and technical ability is a must.
• Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate: USD $35.00/Hr.

Maximum Pay Rate: USD $45.00/Hr.