Foreign Exchange Wire Specialist I

INTERNATIONAL BANK OF COMMERCE; Laredo (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Profit Sharing Program

Vision

Dental

Disability Tuition Assistance Program

Sick Leave

Vacation Paid Holidays

Job summary

IBC Bank is seeking a Foreign Exchange Wire Specialist I to deliver FX wire services, quote currencies, and support FX traders. This in-office role requires strong customer service and bilingual English/Spanish communication.

The position involves negotiating rates, processing wire transfers, and ensuring regulatory disclosures are met in a fast-paced environment. A high school diploma or GED is required, with knowledge of currencies and MS Office a plus.

Qualifications

• Strong sales and customer service abilities.
• Fluent in English and Spanish; bilingual capabilities required.
• Knowledge of major world currencies and their relation to the USD.
• Basic math skills and accurate calculator use.
• Proficient with Microsoft Office applications.

Responsibilities

• Deliver FX wire services and provide prompt customer service.
• Provide current exchange rates and quotes for wires in foreign currency.
• Negotiate exchange rates with customers/prospects.
• Initiate wire transfers and process through the Wire Transfer system.
• Provide regulatory disclosures to customers and assist FX Traders.

Skills

Sales skills

Currency knowledge

Bilingual English/Spanish

Math and calculator use

Analytical mindset

Team player

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time This is an in-office position. Department: 330 Foreign Operations

Job Summary

The Foreign Exchange Wire Specialist I is responsible for providing the foreign exchange (FX) wire service to existing and prospective customers while delivering the "IBC Experience". Duties must be carried out accurately and efficiently in a fast-paced environment. This includes assigned duties in accordance with office procedures. Superior customer service with a "We Do More" attitude is a must. Provides an excellent opportunity for career-oriented individual.

Job Description

ESSENTIAL JOB FUNCTIONS

Delivers the IBC Experience by providing prompt, efficient and friendly customer service. Informed of the daily currency exchange market rates. Provides exchange rates to customers requesting wires in foreign currency. Negotiates exchange rates with customers/prospects. Creates FX quotes and initiates wire process through the Wire Transfer application. Provide verbal disclosures to customers to comply with regulatory requirements. Assists Foreign Exchange Traders. Other Duties as assigned.

SKILLS

Strong sales skills. Knowledge of major world currencies and their value in relation to the U.S. Dollar. Strong written and oral communication skills in English and Spanish. Able to process transactions accurately and efficiently. Proficient in computer skills and knowledgeable in Microsoft Office and its applications. Bilingual, fluent in both English and Spanish. Basic math skills and ability to use calculator functions. Analytical skills, with attention to detail. Team player.

EDUCATION & EXPERIENCE

High School Diploma or GED equivalent. Prior sales or office work experience a plus.

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.

Wait there's more!

We offer a comprehensive benefits package, based on eligibility, benefits include:

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k
• Profit Sharing Program

Supplemental Benefit Programs such as:

• Vision
• Dental
• Disability Tuition Assistance Program
• Sick Leave
• Vacation Paid Holidays