Foreclosure Status Specialist | Client Liaison

Hutchens Law Firm; Fayetteville, Northern (NC, KY); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Hutchens Law Firm in Fayetteville, NC seeks a Client Service Representative on the Status team within the Foreclosure department to provide clerical and client-focused support to attorneys handling mortgage servicer actions.

Duties include data input, status inquiries, drafting client communications, coordinating with lenders and homeowners, and ensuring all necessary documents are on file. Strong attention to detail and the ability to meet deadlines are essential.

Qualifications

• 2-4 years of experience in mortgage foreclosure processing and billing.
• Proficient in MS Office.
• Experience with LoanSphere (LPS), Simplifile, & OnBase.
• High degree of accuracy and attention to detail.
• Ability to meet strict deadlines.

Responsibilities

• Input data, update websites, and perform status inquiries.
• Maintain information related to specific team documents.
• Draft correspondence with clients and other agencies involved in foreclosure process.
• Answer phone calls from prospective purchasers and or borrowers or lenders.
• Monitor lender requests, calculating figures, and meeting all deadlines related to these requests.
• Ensure files are complete with all legal documents.
• Work as liaison between the mortgage company and the homeowners.
• Address and properly handle any issues that may arise with a file when brought to the attention of the Firm.

Skills

Attention to detail

Deadline-driven

Tools

MS Office

LoanSphere (LPS)

Simplifile

OnBase

Job description

Hutchens Law Firm in Fayetteville, NC seeks a Client Service Representative on the Status team within the Foreclosure department to provide clerical and client-focused support to attorneys handling mortgage servicer actions.

Duties include data input, status inquiries, drafting client communications, coordinating with lenders and homeowners, and ensuring all necessary documents are on file. Strong attention to detail and the ability to meet deadlines are essential.