Foreclosure Liaison & Onsite Coordinator

US DEFAULT GROUP, INC.; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Robertson, Anschutz, Schneid, Crane & Partners, PLLC is a national law firm focusing on creditors’ rights and real estate. The Client Liaison role supports foreclosure portfolios on-site at a designated mortgage servicer location, serving as a liaison between the servicer and the attorney firm to ensure compliant, timely file movement and issue resolution.

The position is based on-site in Dallas, TX or Jacksonville, FL, emphasizing on-site collaboration, document management, status updates, and

Qualifications

• Legal or banking background preferred
• LPS/ICE knowledge preferred

Responsibilities

• Monitor foreclosure actions to ensure compliance with investor, insurer, regulatory, and state guidelines.
• Perform limited onsite functions at a designated mortgage servicer location in support of the attorney firm's foreclosure portfolio.
• Serve as a point of contact between the mortgage servicer and attorney firm to facilitate efficient file movement, issue resolution, and status updates.
• Maintain assigned caseload and ensure all servicing systems are updated accurately and timely.
• Work all tasks, processes, events, issues, re-projections, and holds within required deadlines.
• Respond to phone calls, voice messages, intercoms, and emails within 24 hours.
• Communicate regularly with attorneys, investors and internal business partners regarding foreclosure status and requirements.
• Review and reconcile foreclosure files, documentation, and system data to support accurate processing and timely resolution of issues.
• Coordinate with servicer personnel and attorney firm staff to ensure files are worked in accordance with investor, insurer, regulatory, and state requirements.
• Monitor attorney and vendor activities and elevate issues when necessary.
• Complete and monitor reports in accordance with servicing requirements and guidelines.
• Coordinate with other departments to minimize losses and mitigate risk.
• Identify quality and compliance concerns and provide appropriate feedback to management.
• Understand and manage foreclosure processes across multiple jurisdictions.
• Maintain knowledge of mortgage servicing, default management, foreclosure, bankruptcy, and loss mitigation processes.
• Complete special projects and portfolio reviews as assigned.
• Ability to effectively work within a client-facing, onsite environment while maintaining professional relationships with mortgage servicer personnel.

Job description

Robertson, Anschutz, Schneid, Crane & Partners, PLLC is a national law firm focusing on creditors’ rights and real estate. The Client Liaison role supports foreclosure portfolios on-site at a designated mortgage servicer location, serving as a liaison between the servicer and the attorney firm to ensure compliant, timely file movement and issue resolution.

The position is based on-site in Dallas, TX or Jacksonville, FL, emphasizing on-site collaboration, document management, status updates, and