Foreclosure Specialist I

Hirebridge; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Hirebridge in Dallas, TX is seeking a Foreclosure Specialist to ensure accurate and timely processing of foreclosure proceedings, respond to client inquiries, and counsel clients on the non-judicial foreclosure process.

You will enter information into the case management system and databases, support litigation coordination, and assist with client directives and reporting.

Qualifications

• Not specified in the listing.

Responsibilities

• Respond to client inquiries and internal requests regarding loan status.
• Provide guidance to clients about the non-judicial foreclosure process and compliance guidelines.
• Review files to ensure Foreclosure process compliance before posting.
• Enter information into case management systems and databases promptly.
• Manage GSE portfolio updates as required by FNMA/FHLMC.
• Consult with litigation and related areas for appropriate requests.
• Assist with foreclosure sale reporting.
• Upload supporting documentation to Clients per directives.
• Perform other client service duties as needed.
• Handle inbound calls from borrowers, investors, and clients.

Tools

Case management system

Databases/Client systems

Job description

Summary/Objective

Responsible for the accurate and timely processing of foreclosure proceedings, including, but not limited to: responding to client inquiries, providing counseling to clients regarding the non-judicial foreclosure process, entering information into the computer system, escalating issues found within the firm.

Essential Functions

• 1. Provides timely and accurate responses to client inquiries and internal requests/instructions regarding loan status or other applicable request.
• 2. Provides recommendation to client regarding the non-judicial foreclosure process relating to proper notice, Federal Fair Debt guidelines, investor regulations, and loan chronologies for clients to respond to investor timeline issues.
• 3. Review files in order to ensure compliance with the Foreclosure process prior to posting.
• 4. Ensures all required information is properly entered into the case management system and into the appropriate databases/client systems in a timely and efficient manner.
• 5. Management of GSE portfolio and system updates as required by FNMA/FHLMC.
• 6. Reviews files and/or circumstances with the files to determine the appropriate request for assistance from the litigation area and other related areas in the firm.
• 7. Responsible for assisting with foreclosure sale reporting.
• 8. Assists in uploading all supporting documentation to the Clients as required by the Client Directives
• 9. Performs all other duties as requested and assists as needed with any other Client Service related duties including various project.
• 10. Receive and direct in-bound phone calls from borrowers, investors, and clients.