Foreclosure Prevention Specialist

University Bank; United States; Remoto; USD 32.000 - 36.000; Tempo integral

Resumo da vaga

University Bank is seeking a Loss Mitigation Specialist to reduce foreclosure risk by working with delinquent borrowers to identify sustainable retention or liquidation options. You will review borrower financials, counsel on available programs, and ensure compliant loss mitigation reviews across investor and regulatory requirements.

The role involves coordinating with internal teams, lenders, and state programs, maintaining accurate servicing records, and delivering timely solutions.

Qualificações

• High school diploma (or equivalent) required.
• Minimum 3 years of experience in mortgage loss mitigation and related default servicing.
• Knowledge of investor and insurer loss mitigation guidelines (Fannie Mae, Freddie Mac, FHA/HUD, VA, USDA, FHLB and private investors) preferred.
• Certification in credit counseling, collections, or mortgage servicing is a plus but not required.
• Strong understanding of foreclosure prevention options and regulatory compliance.
• Experience with ICE Mortgage Technology platforms (MSP, LMS) highly preferred.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency with Windows and Microsoft Office (Outlook, Word, Excel, Teams).

Responsabilidades

• Review and validate borrower financial packages for completeness and compliance.
• Process, evaluate, and monitor all workout options per guidelines.
• Ensure compliance with CFPB mortgage servicing rules during reviews and decisions.
• Monitor departmental email queues and resolve inquiries promptly.
• Communicate with borrowers, insurers, and investors to tailor workout strategies.
• Report approved workout solutions to investors and Treasury programs.
• Provide counseling to delinquent borrowers and participate in mitigation calls.
• Coordinate with foreclosure, bankruptcy, customer service, and payment processing teams.
• Assist with submission and tracking of state programs like HHF.
• Maintain accurate servicing system records (ICE MSP, LoanSphere) with proper codes and status updates.
• Update investor/insurer systems (FHA Connection, Fannie Mae SMDU, Freddie Mac Resolve, etc.).
• Ensure accurate payment posting and suspense management during reviews.
• Handle multiple email inboxes and provide backup support as needed.

Conhecimentos

Mortgage loss mitigation

Regulatory compliance

Communication skills

Attention to detail

Time management

Analytical skills

Formação

High school diploma or equivalent

Ferramentas

ICE MSP

LMS

MSP/LoanSphere

Descrição da vaga

University Bank is seeking a Loss Mitigation Specialist to reduce foreclosure risk by working with delinquent borrowers to identify sustainable retention or liquidation options. You will review borrower financials, counsel on available programs, and ensure compliant loss mitigation reviews across investor and regulatory requirements.

The role involves coordinating with internal teams, lenders, and state programs, maintaining accurate servicing records, and delivering timely solutions.