Residential Mortgage Loss Mitigation Specialist

Hills Bank and Trust Company; Iowa City (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

Hills Bank and Trust Company is seeking a Loss Mitigation Officer to manage delinquent residential mortgage loans and work with borrowers to resolve past-due obligations. The role entails proactive borrower communication, evaluating individual circumstances, and coordinating collection and foreclosure activities when necessary.

Reporting to the First Vice President, Loss Mitigation, you will analyze borrower finances, identify mitigation options, and document actions in bank systems while

Qualifications

• Requires a 2-year degree or Bachelor's degree in a related field.
• 2+ years of related experience preferred.
• Experience in lending is a plus.
• Typical office environment skills including computer use are required.

Responsibilities

• Manage a portfolio of delinquent residential mortgage loans and monitor throughout the collection process.
• Explain account status, payment requirements, and available options to borrowers.
• Contact customers to assess circumstances and identify repayment or loss-mitigation options.
• Evaluate borrower information to determine loss mitigation strategies.
• Coordinate with Legal and internal teams to document collection activities.

Skills

Office environment

Computer skills

Customer communication

Education

2-year degree

Bachelor's degree

Job description

Hills Bank and Trust Company is seeking a Loss Mitigation Officer to manage delinquent residential mortgage loans and work with borrowers to resolve past-due obligations. The role entails proactive borrower communication, evaluating individual circumstances, and coordinating collection and foreclosure activities when necessary.

Reporting to the First Vice President, Loss Mitigation, you will analyze borrower finances, identify mitigation options, and document actions in bank systems while