Ford Service Receptionist

Cadillac; Montana; On-site; Full time

Job summary

An established industry player is seeking a Service Receptionist to enhance their customer service team. This role is crucial in ensuring clients receive timely assistance and support while managing a high volume of calls in a fast-paced environment. The ideal candidate will possess strong customer service skills, excellent time management, and a proactive work ethic. Joining this family-owned company means becoming part of a dedicated team focused on delivering exceptional service and community stewardship. If you are driven and eager to grow in your career, this opportunity is perfect for you.

Benefits

Competitive Pay

Paid Time Off

Career Path Development

Discounts on Parts and Services

Medical Insurance

Dental Insurance

Vision Insurance

Paid Life Insurance

401(k) Plan

Accident and Illness Plans

Qualifications

• Comfortable handling up to 30 calls per hour.
• Ability to greet clients and manage service appointments.

Responsibilities

• Field all calls for the service department and answer client questions.
• Check in and out service rentals and complete necessary paperwork.

Skills

Customer Service Skills

Time Management

Motivation

Work Ethic

Tools

PC

Telephone

Job description

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Ford of Bend is hiring for a Service Receptionist to join our service team. Our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family-owned and operated dealers in the Pacific Northwest and a premier employer in Central Oregon.

Some of the benefits of working with Kendall are:

1. Competitive pay starting at $18.00/hour
2. Competitive Paid Time Off and Paid Personal Leave
3. Career path development opportunities
4. Discounts on parts, service, and vehicle purchases for you and your immediate family
5. Medical, Dental, and Vision insurance
6. Paid Life insurance
7. 401(k) plan w/ Fidelity
8. Accident and Illness supplemental plans

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing outbound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone, taking up to 30 calls per hour. You will also be responsible for checking in and out service rentals and completing necessary rental paperwork.

Working conditions are primarily indoors, spending up to a full work shift working on PC, standing and/or walking for short distances throughout the work shift, and frequent use of the telephone.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Alaska, Idaho, Oregon, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable, and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

To apply, please follow the link to our job board site.