Ford Sales Consultant

Paycom - ATS; Harrisonburg (VA); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Medical, Dental & Vision Insurance

Life Insurance

Paid Time Off (PTO)

Paid Training

Employee Vehicle Purchase Program

Career Advancement Opportunities

Job summary

Steven Ford in Harrisonburg, VA is seeking a motivated Automotive Sales Consultant to help customers find the right vehicle and deliver an exceptional buying experience. You’ll guide customers through the purchasing process, conduct test drives, and coordinate with the Finance Department for financing and trade-ins.

Whether you have prior automotive sales experience or come from retail or hospitality, we provide training and support to build a successful career with opportunities for

Qualifications

• High school diploma or equivalent required.
• Previous sales, customer service, retail, or hospitality experience preferred but not required.
• Excellent communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Self-motivated with a positive attitude and strong work ethic.
• Ability to work in a fast-paced, goal-oriented environment.
• Basic computer proficiency and the ability to learn dealership software and CRM systems.
• Professional appearance and demeanor.
• Ability to successfully pass a pre-employment background check.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Greet customers and provide an exceptional dealership experience.
• Build relationships with customers by understanding their vehicle needs and preferences.
• Demonstrate new and pre-owned vehicles, explaining features, technology, and benefits.
• Conduct test drives and answer customer questions.
• Guide customers through the vehicle purchasing process from initial contact through delivery.
• Assist customers with financing and trade-in evaluations by working closely with the Finance Department.
• Follow up with customers before and after the sale to build long-term relationships.
• Maintain accurate customer information using the dealership CRM.
• Stay current on Ford products, manufacturer incentives, and industry trends.
• Meet or exceed individual sales and customer satisfaction goals.

Skills

Excellent communication

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

CRM software

Job description

# Ford Sales ConsultantHot JobHarrisonburg, VA 22801## DescriptionAbout Steven FordSteven Ford is part of the fast-growing Steven Automotive Group, a family-owned organization committed to employee growth, professional development, and operational excellence. We believe exceptional customer service begins with exceptional employees, which is why we invest in our team through ongoing training, innovative technology, and opportunities for long-term career advancement.We are currently seeking an enthusiastic, motivated, and customer-focused Automotive Sales Consultant to join our growing Sales Team.About the RoleAs an Automotive Sales Consultant at Steven Ford, you will help customers find the vehicle that best fits their needs while delivering an outstanding buying experience. Through a consultative sales approach, you’ll build lasting customer relationships, guide customers through every step of the purchasing process, and contribute to the continued success of our dealership.Whether you have previous automotive sales experience or come from retail, hospitality, or another customer-focused industry, we’ll provide the training and support needed to build a successful career.Benefits* Competitive Pay* 401(k) with Company Match* Medical, Dental & Vision Insurance* Life Insurance* Paid Time Off (PTO)* Paid Training* Employee Vehicle Purchase Program* Career Advancement OpportunitiesResponsibilities* Greet customers and provide an exceptional dealership experience.* Build relationships with customers by understanding their vehicle needs and preferences.* Demonstrate new and pre-owned vehicles, explaining features, technology, and benefits.* Conduct test drives and answer customer questions.* Guide customers through the vehicle purchasing process from initial contact through delivery.* Assist customers with financing and trade-in evaluations by working closely with the Finance Department.* Follow up with customers before and after the sale to build long-term relationships.* Maintain accurate customer information using the dealership CRM.* Stay current on Ford products, manufacturer incentives, and industry trends.* Meet or exceed individual sales and customer satisfaction goals.CompensationCompetitive Compensation + Performance-Based CommissionCompensation is based on experience, production, and dealership pay plan.Why Join Steven Ford?Steven Ford offers an exciting opportunity to build a rewarding career with one of Virginia’s fastest-growing automotive groups. We are committed to developing our employees through professional training, mentorship, and opportunities for advancement.If you’re passionate about helping customers, enjoy building relationships, and are motivated by unlimited earning potential, we’d love to hear from you.Apply today and join the Steven Ford team!Steven Automotive Group is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.## QualificationsQualifications* High school diploma or equivalent required.* Previous sales, customer service, retail, or hospitality experience preferred but not required.* Excellent communication and interpersonal skills.* Strong customer service and relationship-building abilities.* Self-motivated with a positive attitude and strong work ethic.* Ability to work in a fast-paced, goal-oriented environment.* Basic computer proficiency and the ability to learn dealership software and CRM systems.* Professional appearance and demeanor.* Ability to successfully pass a pre-employment background check.* Valid driver’s license with an acceptable driving record.