Ford Recall Technician

Gwinnett Place Ford; Duluth (GA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan with company (匹

Paid time off and holidays

Job summary

Gwinnett Place Ford in Duluth, GA is seeking a Recall Technician to deliver high-quality automotive service in a fast-paced environment. You will perform Ford recalls to spec, handle routine maintenance tasks such as oil changes and tire rotations, and diagnose issues efficiently.

The role emphasizes independent work, strong technical skills, and clear communication with customers about recommendations and vehicle updates.

Qualifications

• Strong technical knowledge and proficiency in automotive repairs and maintenance.
• Excellent communication and customer service skills.
• Valid driver's license and clean driving record.
• Ability to pass pre-employment drug screen and background check.
• Previous experience as an automotive lube technician preferred.
• Ford Service and Recall Certification preferred.
• Experience as mobile service technician preferred but not required.

Responsibilities

• Perform Ford issued recalls to manufacture specifications.
• Perform routine maintenance like oil changes, tire rotations, and filter replacements.
• Repair vehicle issues accurately and promptly.
• Ensure vehicles are serviced to high standards.
• Communicate service recommendations and vehicle updates to customers.
• Maintain a clean and organized work environment.
• Provide Video Multi-Point inspections to all customers.

Skills

Technical knowledge

Customer service

Communication skills

Attention to detail

Problem solving

Independent work

Driver's license

Job description

Description of the role

The Recall Technician at Gwinnett Place Ford is responsible for providing high-quality automotive service in a fast-paced environment. This role requires technical proficiency and the ability to work independently and efficiently to meet customer demands.

Responsibilities

• Perform Ford issued recalls to manufacture specifications
• Perform routine automotive maintenance tasks including oil changes, tire rotations, and filter replacements
• Repair vehicle issues accurately and promptly
• Ensure customer vehicles are serviced and repaired to the highest standards
• Communicate effectively with customers regarding service recommendations and vehicle updates
• Maintain a clean and organized work environment
• Provide Video Multi-Point inspections to all customers

Requirements

• Previous experience as an automotive lube technician preferred
• Previous Ford Service and Recall Certification Preferred
• Previous experience as a mobile service technician preferred but not required
• Strong technical knowledge and proficiency in automotive repairs and maintenance
• Ability to work in a fast-paced environment and meet deadlines
• Motivated self-starter with the ability to work independently
• Strong attention to detail and problem-solving skills
• Excellent communication and customer service skills
• Valid driver's license and clean driving record
• Ability to pass a pre-employment drug screen and background check

Benefits

• Competitive compensation: $20.00-$30.00 per flat rate hour
• Opportunities for professional development and advancement
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays

About the Company

Gwinnett Place Ford is a leading automotive dealership located in Duluth, Georgia. As an established, reputable company in the automotive industry, we are committed to providing exceptional customer service and high-quality vehicles. We value teamwork, professionalism, and a positive work environment. Join our team and be part of a successful and growing organization.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.