Ford Phone Sales Rep

AutoFair Automotive Group; Haverhill (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Aggressive & Rewarding Compensation Package

Medical, Dental, Vision, Life and Disability

401 K Plan with company match

Paid vacation

World-class training and professional development

Growth opportunities for career advancement

Employee vehicle purchase plans

Discounts on products and services

Flexible Work Schedule

Health and wellness

Job summary

AutoFair Automotive Group is looking for a Phone Sales Representative at AutoFair Ford of Haverhill. This role requires strong customer service skills and offers an aggressive compensation package along with numerous benefits. Responsibilities include managing customer calls, providing financing options, and utilizing a CRM system.

Join a rapidly-expanding dealer group that values customer service and offers significant opportunities for professional growth.

Qualifications

• Previous role in customer service required.
• Strong computer skills necessary.
• Willingness to undergo a background check and drug screen.

Responsibilities

• Answer customer calls and follow up with appointments.
• Respond to inquiries via phone, email, and chat.
• Utilize CRM tracking system daily.
• Present initial financing options based on customer needs.

Skills

Customer service experience

Strong computer skills

Team player attitude

Enthusiastic personality

Tools

CRM tracking system

Job description

AutoFair Ford of Haverhill is seeking a Phone Sales Representative to join our team. Are you currently working as a waiter or waitress and wish you could make more money with better hours? Do you want a job where you can grow and experience endless opportunities? Are you passionate about helping customers? Do you have phone and email skills? Apply today!

Benefits

• Aggressive & Rewarding Compensation Package
• Medical, Dental, Vision, Life and Disability
• 401 K Plan with company match
• Paid vacation
• World-class training and professional development
• Growth opportunities for career advancement
• Employee vehicle purchase plans
• Discounts on products and services
• Flexible Work Schedule
• Health and wellness

Responsibilities

• Answer customer calls and establish follow-up with sales appointments
• Greet opportunities and provide pre-set proposals.
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Requirements

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group offers opportunities with the following brands:

Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.