Footwear & Wellness Sales Associate | Customer Experience

Brooks Running; Seattle (WA); Presencial; USD 24.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401K matching

Transportation assistance

Annual bonus

Paid time off

Product discounts

Employee recognition

Fitness discounts

Parental leave

Descripción de la vacante

Brooks Running in Seattle is seeking a Retail Sales Associate to deliver a premium shopping experience, share expert product education, and help customers find footwear, apparel, and accessories while building authentic relationships with runners and active individuals.

You will support store operations through merchandising, stocking, cashiering, and maintaining an organized floor, emphasizing teamwork and Brooks values in daily work.

Formación

• 1+ years of retail experience preferred.
• Availability to work two to three shifts per week, including evenings and weekends.
• Moderate computer proficiency and ability to learn new software quickly.
• Accurate POS and inventory counting abilities.
• Ability to lift up to 50 lbs and stand for extended periods.
• Excellent verbal and written communication skills.
• Strong attention to detail and customer-focused mindset.
• Passion for Brooks’ community and values.

Responsabilidades

• Create a welcoming, energetic environment that elevates the Brooks brand; from greeting to checkout.
• Deliver premium personalized customer service through active listening, behavioral awareness, storytelling, and expert product education for customers of all athletic abilities.
• Develop a strong understanding of runners and those aspiring to be active, to build authentic relationships with our customers.
• Guide customers in selecting the right footwear, apparel, and accessories; support fitting and gait analysis service as trained.
• Recognize appropriate opportunities to understand and solve for secondary customer needs.
• Stay up to date on all product technologies, features, and benefits.
• Be a fit expert by becoming proficient in the Brooks fit process for footwear, apparel, and bras.
• Maintain readiness through daily merchandising, cleaning (including floors, bathrooms, etc.), organization, and sales floor stock replenishment.Participate in inventory processes, including receiving, counting, and stocking back-of-house inventory.
• Accurately perform POS transactions.
• Support store events and activations as needed.
• Communicate effectively with store leadership and teammates to support store goals.
• Demonstrate regular, dependable attendance and contribute to a positive team culture.
• Perform other duties as assigned by store leadership.

Conocimientos

Customer service

Interpersonal skills

Communication

Retail experience

POS familiarity

Inventory counting

Physical stamina

Teamwork

Herramientas

POS system

Basic computer skills

Descripción del empleo

Brooks Running in Seattle is seeking a Retail Sales Associate to deliver a premium shopping experience, share expert product education, and help customers find footwear, apparel, and accessories while building authentic relationships with runners and active individuals.

You will support store operations through merchandising, stocking, cashiering, and maintaining an organized floor, emphasizing teamwork and Brooks values in daily work.