Retail Sales Associate, Bothell

Brooks Running; Bothell (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401K Savings Plan with match

Transportation assistance

Annual bonus

PTO and parental leave

Product discounts

Job summary

Brooks Running in Bothell, WA is seeking a Retail Sales Associate to deliver premium shopping experiences. You will greet customers, share product knowledge, and guide them to the right footwear and apparel while maintaining an organized sales floor.

You will handle merchandising, stocking, cashiering, and participate in inventory processes. This role emphasizes storytelling, exceptional service, and a positive team culture with dependable attendance.

Qualifications

• 1+ years of relevant retail experience preferred.
• Availability to work two to three shifts a week, including evenings and weekends.
• Moderate computer proficiency and ability to quickly learn new computer programs.
• Accurate POS and inventory counting abilities.
• Ability to lift up to 50 lbs. and stand for extended periods.

Responsibilities

• Create a welcoming, inclusive, energetic environment that elevates the Brooks brand from greeting to checkout.
• Deliver premium personalized customer service through active listening, storytelling, and product education.
• Develop an understanding of runners to build authentic relationships with customers.
• Guide customers in selecting footwear, apparel, and accessories; support fitting and gait analysis as trained.
• Recognize opportunities to understand and solve for secondary customer needs.
• Stay up to date on product technologies, features, and benefits.

Skills

Customer service

POS transactions

Communication

Teamwork

Attention to detail

Tools

POS system

Inventory counting

Job description

Job Requirements

As a Retail Sales Associate at Brooks, you play a critical role in delivering the premium shopping experience retail customers expect. You bring energy, product knowledge, and outstanding service to every interaction – helping retail customers feel welcome, supported, and confident in their product selections. You support retail store operations through merchandising, stocking, cashiering, and maintaining an organized retail sales floor. You are a storyteller, problem solver, and brand ambassador that helps make every visit the best part of the customer’s day.

Job Requirements

As a Retail Sales Associate at Brooks, you play a critical role in delivering the premium shopping experience retail customers expect. You bring energy, product knowledge, and outstanding service to every interaction – helping retail customers feel welcome, supported, and confident in their product selections. You support retail store operations through merchandising, stocking, cashiering, and maintaining an organized retail sales floor. You are a storyteller, problem solver, and brand ambassador that helps make every visit the best part of the customer’s day.

Your Responsibilities

• Create a welcoming, inclusive, energetic, and fun environment that elevates the Brooks brand; from greeting to checkout.
• Deliver premium personalized customer service through active listening, behavioral awareness, storytelling, and expert product education for customers of all athletic abilities.
• Develop a strong understanding of runners and those aspiring to be active, to build authentic relationships with our customers.
• Guide customers in selecting the right footwear, apparel, and accessories; support fitting and gait analysis service as trained.
• Recognize appropriate opportunities to understand and solve for secondary customer needs.
• Stay up to date on all product technologies, features, and benefits.
• Be a fit expert by becoming proficient in the Brooks fit process for footwear, apparel, and bras.Maintain readiness through daily merchandising, cleaning (including floors, bathrooms, etc.), organization, and sales floor stock replenishment.Participate in inventory processes, including receiving, counting, and stocking back-of-house inventory.
• Accurately perform POS transactions.
• Support store events and activations as needed.
• Communicate effectively with store leadership and teammates to support store goals.
• Demonstrate regular, dependable attendance and contribute to a positive team culture.

Work Experience

• 1+ years of relevant retail experience preferred
• Availability to work two to three shifts a week, including evenings and weekends
• Moderate computer proficiency and ability to quickly learn new computer programs
• Accurate POS and inventory counting abilities
• Ability to lift up to 50 lbs. and stand for extended periods
• Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company and with customers
• Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication
• Keen attention to detail in executing tasks while understanding broader store and business needs
• Passionate participation in Brooks’ sports activities a plus, overridden by the ability to understand and empathize with the runner in order to develop loyal, engaging relationships with our customers and the Brooks community
• Embraces and lives the Brooks values!

Other

Benefits

Brooks is proud to offer a robust benefits package to our employees and their families!

• Benefits- including a 401K Savings Plan and match, and transportation assistance.
• Bonus- In addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
• Paid Time Off- Brooks offers three paid holidays and paid sick leave. Part-time employees consistently working more than 20 hours per week will also accrue PTO and receive parental leave.
• Perks- including product discounts and giveaways, employee recognition, and fitness discounts

Compensation

The pay for this position is $17.13 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience.