Footwear Specialist: Elevate Athletes' Comfort & Performance

DICK'S Sporting Goods; New Baltimore (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK’S Sporting Goods in New Baltimore, MI is seeking a Specialist – Footwear to deliver expert guidance, drive sales, and create a personalized, athlete-first experience.

You’ll grow with a fast-paced retail team, onboarding new teammates, and upholding merchandising standards while helping athletes of all abilities find the right footwear.

The role emphasizes teamwork, customer service, and a welcoming store environment where everyone is treated with respect.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area of the store, focusing on best practices and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in New Baltimore, MI is seeking a Specialist – Footwear to deliver expert guidance, drive sales, and create a personalized, athlete-first experience.

You’ll grow with a fast-paced retail team, onboarding new teammates, and upholding merchandising standards while helping athletes of all abilities find the right footwear.

The role emphasizes teamwork, customer service, and a welcoming store environment where everyone is treated with respect.