Footwear Sales Team Lead: Elevate Customer Experience

Bass Pro Shops; Memphis (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Memphis, TN seeks a Team Leader to direct department associates, drive sales, and maintain superior customer service. You will implement merchandising plans, manage inventory accuracy, and assist in staff recruitment and training to foster a collaborative, high-performance environment.

This full-time role requires strong leadership and hands-on supervision, with emphasis on service quality, product knowledge, and adherence to corporate directives.

Qualifications

• High School Diploma or equivalent.
• 2–4 years in Retail Sales.
• Supervisory experience is a plus.

Responsibilities

• Direct daily activities of department associates and ensure customer service excellence.
• Support achievement of sales, margins, inventory, and payroll goals.
• Prepare task lists and execute merchandising directives and planograms.
• Staff department with service-oriented associates and participate in interviews.
• Coordinate training, schedule work, and monitor performance.

Skills

Customer service

Merchandising

Leadership

Communication

Inventory management

Staff training

Staff scheduling

Education

High School Diploma

Tools

POS system

MS Excel

Inventory software

Job description

Bass Pro Shops in Memphis, TN seeks a Team Leader to direct department associates, drive sales, and maintain superior customer service. You will implement merchandising plans, manage inventory accuracy, and assist in staff recruitment and training to foster a collaborative, high-performance environment.

This full-time role requires strong leadership and hands-on supervision, with emphasis on service quality, product knowledge, and adherence to corporate directives.