Footwear Sales Specialist | Customer-Focused Expert

Rack Room Shoes; Pompano Beach (FL); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Rack Room Shoes is seeking a team member to deliver exceptional customer service and drive sales while maintaining store standards. You will help present merchandise, stay informed on promotions, and support inventory and POS transactions with accuracy.

The role emphasizes knowledge of products, loss prevention awareness, and collaboration with store management to meet goals and deliver a quality shopping experience.

Qualifications

• Interpersonal skills to deal with customers and staff.
• Good communication, both verbal and non-verbal.
• Strong organization and math abilities.
• Experience in retail sales, preferably footwear.
• Knowledge of store policies and procedures.
• Basic visual merchandising and store presentation awareness.

Responsibilities

• Create an excellent shopping experience for customers and follow service standards.
• Keep aware of current sales promotions.
• Maintain merchandise presentation and stock organization.
• Develop and maintain product knowledge and fitting skills.
• Be mindful of loss prevention concerns involving customers and staff.
• Assist with inventories, shipping/receiving, and floor merchandising as needed.
• Process sales at the POS accurately and ensure shoes are matched correctly.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Footwear knowledge

Job description

Rack Room Shoes is seeking a team member to deliver exceptional customer service and drive sales while maintaining store standards. You will help present merchandise, stay informed on promotions, and support inventory and POS transactions with accuracy.

The role emphasizes knowledge of products, loss prevention awareness, and collaboration with store management to meet goals and deliver a quality shopping experience.