Footwear Sales Specialist | Customer Experience Pro

Rack Room Shoes, Inc.; Jonesboro (AL); On-site; USD 22,000 - 30,000; Full time

Job summary

Rack Room Shoes, Inc. is seeking a friendly retail associate to help customers, maintain store presentation, and process sales at the POS. You will follow company service standards, meet sales and work goals, and support store management in daily operations.

Responsibilities include delivering excellent customer service, promoting promotions, maintaining merchandise displays, handling inventories, and assisting with cash handling and loss prevention. Prior retail experience is preferred.

Qualifications

• Interpersonal skills to deal with customers and employees.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising and understanding of store presentation standards.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Maintain awareness of current promotions.
• Maintain merchandise presentation and stock organization.
• Develop product knowledge and fitting skills.
• Monitor loss prevention concerns involving customers and staff.
• Participate in inventories and assist in shipping/receiving merchandise.
• Process sales and POS transactions in accordance with policy and ensure accuracy of cash handling.

Skills

Customer service

Cash handling

Retail sales

Job description

Rack Room Shoes, Inc. is seeking a friendly retail associate to help customers, maintain store presentation, and process sales at the POS. You will follow company service standards, meet sales and work goals, and support store management in daily operations.

Responsibilities include delivering excellent customer service, promoting promotions, maintaining merchandise displays, handling inventories, and assisting with cash handling and loss prevention. Prior retail experience is preferred.