Footwear Sales Specialist & Customer Experience Leader

Rack Room Shoes; Monroe (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Rack Room Shoes in Monroe, NC is hiring a Retail Sales Associate to provide excellent customer service and support sales goals. You will assist customers, maintain merchandise presentation, and process transactions accurately at the POS.

You will lead by example in accuracy and compliance with store policies, participate in inventories, and promote rewards programs while delivering a positive shopping experience to every customer.

Qualifications

• Interpersonal skills to deal effectively with customers and employees.
• Strong communication, organization, and math abilities.
• Experience in retail sales, preferably footwear.
• Basic knowledge of store policies and procedures.
• Basic visual merchandising skills and understanding of store presentation standards.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Meet sales and work goals as directed by store management.
• Lead other team members by example in accurate and complete work.
• Promote company rewards program and other business initiatives.
• Maintain merchandise presentation and store cleanliness.
• Process cash and POS transactions accurately per policy.
• Participate in inventories, shipping/receiving, and merchandise placement.

Skills

Interpersonal skills

Communication skills

Organization

Math skills

Retail sales experience

Policies and procedures

Visual merchandising

Store presentation standards

Job description

Rack Room Shoes in Monroe, NC is hiring a Retail Sales Associate to provide excellent customer service and support sales goals. You will assist customers, maintain merchandise presentation, and process transactions accurately at the POS.

You will lead by example in accuracy and compliance with store policies, participate in inventories, and promote rewards programs while delivering a positive shopping experience to every customer.