Footwear Sales Associate: Elevate Customer Experience

Rack Room Shoes; Mebane (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Rack Room Shoes in Mebane, NC seeks a customer-focused associate to uphold service standards and assist customers with footwear selections. You will support promotions, maintain merchandising and stock, and handle cashier duties per policy. Experience in retail footwear is preferred, with emphasis on teamwork and accuracy.

The role emphasizes positive customer interactions, product knowledge, and adherence to store procedures to drive sales and store presentation.

Qualifications

• Interpersonal skills to deal effectively with customers and staff.
• Basic communication, organization, and math abilities.
• Experience in retail sales, preferably footwear.
• Knowledge of store policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience by applying service standards.
• Promote store promotions and rewards programs.
• Maintain stock presentation and store cleanliness.
• Assist with product knowledge and fitting skills.
• Support loss prevention and accurate cash handling.
• Process transactions following policy and ensure shoe mates are checked.
• Contribute to team effort and store goals.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Job description

Rack Room Shoes in Mebane, NC seeks a customer-focused associate to uphold service standards and assist customers with footwear selections. You will support promotions, maintain merchandising and stock, and handle cashier duties per policy. Experience in retail footwear is preferred, with emphasis on teamwork and accuracy.

The role emphasizes positive customer interactions, product knowledge, and adherence to store procedures to drive sales and store presentation.