Footwear Sales Associate — Customer Experience Champion

Rack Room Shoes; Garner (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Rack Room Shoes in Garner, NC is seeking a Retail Sales Associate to deliver excellent customer service, uphold store standards, and support store goals. You will handle cash, assist customers, and promote rewards programs while maintaining accurate transactions.

You will build product knowledge, keep shelves tidy, participate in inventories, and work with store management to meet promotions and loss-prevention policies.

Qualifications

• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills.

Responsibilities

• Create an excellent shopping experience by adhering to service standards.
• Promote company rewards program and other initiatives.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and fitting skills.
• Assist in inventories, shipping/receiving as needed.
• Process sales and POS transactions accurately.

Skills

Interpersonal skills

Communication skills

Organizational skills

Mathematical skills

Retail sales experience

Policies & procedures knowledge

Visual merchandising

Job description

Rack Room Shoes in Garner, NC is seeking a Retail Sales Associate to deliver excellent customer service, uphold store standards, and support store goals. You will handle cash, assist customers, and promote rewards programs while maintaining accurate transactions.

You will build product knowledge, keep shelves tidy, participate in inventories, and work with store management to meet promotions and loss-prevention policies.