Footwear Sales Associate: Elevate Customer Experience

Rack Room Shoes; High Point (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in High Point, NC is seeking a Store Associate to deliver exceptional customer service and support store goals. You will assist customers, process sales, handle cash and POS transactions, and promote rewards programs while maintaining store presentation.

The role emphasizes teamwork, accurate paperwork, loss-prevention awareness, and product knowledge. Prior retail or footwear experience is preferred, with a positive attitude and willingness to serve. Training is provided.

Qualifications

• Interpersonal skills to interact with customers and staff.
• Strong communication and basic math abilities.
• Experience in retail sales or footwear preferred.
• Knowledge of store policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Maintain awareness of current promotions and stock presentation.
• Process sales and POS transactions accurately and securely.
• Assist in receiving, stocking, and merchandising as needed.
• Maintain store cleanliness and organization; support loss prevention efforts.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Visual merchandising basics

Job description

Rack Room Shoes in High Point, NC is seeking a Store Associate to deliver exceptional customer service and support store goals. You will assist customers, process sales, handle cash and POS transactions, and promote rewards programs while maintaining store presentation.

The role emphasizes teamwork, accurate paperwork, loss-prevention awareness, and product knowledge. Prior retail or footwear experience is preferred, with a positive attitude and willingness to serve. Training is provided.