Footwear Sales Specialist Create Great Customer Experiences

Rack Room Shoes; Wake Forest (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Rack Room Shoes in Wake Forest, NC is seeking a Sales Associate to deliver friendly, knowledgeable service and drive sales. You will assist customers, promote promotions, and maintain store presentation while handling cash and POS transactions accurately.

The role emphasizes product knowledge, teamwork, and adherence to company policies to ensure a positive shopping experience for every customer.

Qualifications

• Interpersonal skills to interact with customers and colleagues.
• Basic verbal and non-verbal communication, organization and math abilities.
• Experience in retail sales, ideally in footwear or specialty retail.
• Familiarity with store policies and procedures.
• Basic visual merchandising understanding and store presentation standards.

Responsibilities

• Create an excellent shopping experience for customers with strong service standards.
• Maintain awareness of current promotions and brand campaigns.
• Keep merchandise presentation tidy and merchandised properly; ensure store cleanliness.
• Develop product knowledge and fitting skills to assist customers.
• Participate in inventories, shipping/receiving, and in-store merchandise placement as needed.
• Process all sales and POS transactions in accordance with policy; ensure mates are matched.

Skills

Interpersonal skills

Basic communication

Math skills

Retail sales experience

Product knowledge

Job description

Rack Room Shoes in Wake Forest, NC is seeking a Sales Associate to deliver friendly, knowledgeable service and drive sales. You will assist customers, promote promotions, and maintain store presentation while handling cash and POS transactions accurately.

The role emphasizes product knowledge, teamwork, and adherence to company policies to ensure a positive shopping experience for every customer.