Footwear Sales Specialist - Customer Experience

Rack Room Shoes; Visalia (CA); On-site; USD 19,286 - 23,419; Full time

Job summary

Rack Room Shoes in Visalia, CA is seeking a Sales Associate to provide outstanding customer service, support store standards, and assist in promotions. You will help customers find the right shoes, process transactions, and help present a welcoming and well organized store.

The role emphasizes teamwork with store management, accuracy in cash handling, and adherence to company policies to ensure a smooth shopping experience for every guest.

Qualifications

• Interpersonal skills to interact with customers and team members.
• Basic communication and math skills for transactions.
• Experience in retail sales is preferred.
• Basic knowledge of store policies and procedures.
• Basic visual merchandising and store presentation awareness.

Responsibilities

• Create an excellent shopping experience through service standards and promotions.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and fitting skills.
• Be aware of Loss Prevention concerns involving customers and staff.
• Assist in inventories, shipping/receiving merchandise and on-floor merchandising.
• Process sales and POS transactions accurately and ensure shoes are paired.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Visual merchandising

Job description

Rack Room Shoes in Visalia, CA is seeking a Sales Associate to provide outstanding customer service, support store standards, and assist in promotions. You will help customers find the right shoes, process transactions, and help present a welcoming and well organized store.

The role emphasizes teamwork with store management, accuracy in cash handling, and adherence to company policies to ensure a smooth shopping experience for every guest.