Footwear Sales Pro: Customer Experience Leader (In-Store)

Rack Room Shoes; Fayetteville (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Rack Room Shoes in Fayetteville, GA is seeking a Retail Sales Associate to deliver exceptional customer service and drive sales while maintaining store standards. You will help customers, promote rewards programs, and support daily store operations.

The role emphasizes presenting merchandise attractively, staying informed on promotions, and working with team members to ensure accurate cash handling and inventory control.

Qualifications

• Interpersonal skills to deal effectively with customers and all levels of employees.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for customers through adherence to service standards.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and stock organization; keep areas clean and organized.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns for customers and staff.
• Assist in inventories, shipping/receiving, and merchandise placement on the floor.
• Process cashier transactions in line with policy; check shoes for mates.

Skills

Customer service

Communication

Retail sales experience

Math skills

Visual merchandising

Policy knowledge

Job description

Rack Room Shoes in Fayetteville, GA is seeking a Retail Sales Associate to deliver exceptional customer service and drive sales while maintaining store standards. You will help customers, promote rewards programs, and support daily store operations.

The role emphasizes presenting merchandise attractively, staying informed on promotions, and working with team members to ensure accurate cash handling and inventory control.