Footwear Retail Sales Associate - Customer Experience Pro

Rack Room Shoes; Chamblee (GA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Georgia is seeking a customer-focused Sales Associate to provide excellent shopping experiences and maintain store standards. You will help customers, manage stock, and process transactions accurately while upholding company policies.

The role emphasizes merchandising, product knowledge, and teamwork with store management and colleagues to meet sales and operational goals. Prior retail experience is preferred and training is provided.

Qualifications

• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of store policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.
• Strong communication and customer-service orientation.

Responsibilities

• Create an excellent shopping experience for our customers through awareness of service standards.
• Maintain merchandise presentation and stock organization.
• Develop product knowledge and fitting skills.
• Process cash and POS transactions accurately per policy.
• Participate in loss prevention awareness.
• Assist in inventories and shipping/receiving as needed.
• Ensure all shoes are checked for mates.
• Maintain cleanliness and store organization.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Job description

Rack Room Shoes in Georgia is seeking a customer-focused Sales Associate to provide excellent shopping experiences and maintain store standards. You will help customers, manage stock, and process transactions accurately while upholding company policies.

The role emphasizes merchandising, product knowledge, and teamwork with store management and colleagues to meet sales and operational goals. Prior retail experience is preferred and training is provided.