Footwear Sales Associate – Customer Experience Champion

Rack Room Shoes; Cumming (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Benefits information link

Job summary

Rack Room Shoes in Cumming, GA is seeking a motivated retail associate to deliver outstanding customer service, maintain merchandise presentation, and support daily store operations. You will engage customers, process sales, and help promote store initiatives in a fast-paced environment.

The role relies on strong communication, product knowledge, and teamwork to meet sales goals while maintaining store standards and accuracy in cash handling.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and stock, ensuring items are well arranged and merchandised properly.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns involving customers and staff members.
• Participate in inventories, assist in shipping/receiving merchandise, and merchandising on the sales floor when needed.
• Process cashier transactions accurately and ensure shoes are matched before sale.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Policies & procedures

Visual merchandising

Job description

Rack Room Shoes in Cumming, GA is seeking a motivated retail associate to deliver outstanding customer service, maintain merchandise presentation, and support daily store operations. You will engage customers, process sales, and help promote store initiatives in a fast-paced environment.

The role relies on strong communication, product knowledge, and teamwork to meet sales goals while maintaining store standards and accuracy in cash handling.