Footwear Retail Specialist

New Balance Athletics, Inc.; Gloucester Township (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401K

Lifestyle reimbursement

Paid time off

Job summary

New Balance Athletics, Inc. is seeking Retail Sale Associates for Gloucester Township, NJ. The role focuses on delivering exemplary customer service, applying product knowledge, and guiding customers through the purchase with the GUEST service model.

You will help customers find the right NB products, explain features, and support promotions while keeping the floor organized and safe. The position requires a friendly, team-oriented approach with strong communication skills and the ability to

Qualifications

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift up to 50 lbs with assistance if necessary and stand for extended periods.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet customers and identify their needs; educate on product features and benefits.
• Close sales with effective upselling and suggestive selling.
• Measure and fit customers with appropriate NB product.
• Inform customers about promotions and keep the floor neat and stocked.
• Label and price items correctly and monitor security.

Skills

Customer service

Verbal communication

Team player

Cash register

Basic math

Flexibility

Physical stamina

Tools

POS system

Job description

New Balance Athletics, Inc. is seeking Retail Sale Associates for Gloucester Township, NJ. The role focuses on delivering exemplary customer service, applying product knowledge, and guiding customers through the purchase with the GUEST service model.

You will help customers find the right NB products, explain features, and support promotions while keeping the floor organized and safe. The position requires a friendly, team-oriented approach with strong communication skills and the ability to