Footwear Retail Sales Specialist

Rack Room Shoes; Springfield (OR); On-site; USD 28,000 - 32,000; Full time

Job summary

Rack Room Shoes in Springfield, OR is seeking a friendly Sales Associate to deliver exceptional customer service, maintain appealing merchandise, and process transactions accurately.

You will lead by example, greet customers, promote rewards program, and stay knowledgeable about products while helping with stock and store presentation.

The role emphasizes teamwork with store management and other associates, adherence to policies, and loss prevention awareness.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged and merchandised properly.
• Maintain cleanliness and organization of all areas within the store.
• Develop and maintain product knowledge and fitting skills.
• Maintain awareness of Loss Prevention concerns involving customers and staff.
• Participate in physical inventories, assist in shipping and receiving merchandise and assist with merchandise placement on the sales floor as needed.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Skills

Interpersonal skills

Customer service

Communication

Math skills

Sales experience

Job description

Rack Room Shoes in Springfield, OR is seeking a friendly Sales Associate to deliver exceptional customer service, maintain appealing merchandise, and process transactions accurately.

You will lead by example, greet customers, promote rewards program, and stay knowledgeable about products while helping with stock and store presentation.

The role emphasizes teamwork with store management and other associates, adherence to policies, and loss prevention awareness.