Food Warehouse Person

Universal Studios Hollywood; West Hollywood (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Complimentary admission to Universal

Tickets for friends and family

Discounts on food and merchandise

Special events for employees

Building lifelong friendships

Resume building workshops

Growth opportunities

Wellness programs

Job summary

Universal Studios Hollywood is seeking a Food Warehouse Person to support our culinary operations. You will receive and inspect deliveries, stock and rotate inventory, and assemble orders for multiple venues across the park and CityWalk.

The role emphasizes accuracy, efficiency, and teamwork to ensure smooth operations and exceptional guest experiences. Typical duties include forklift operation, inventory control, and adherence to food safety standards in an outdoor, fast-paced environment.

Qualifications

• Must be 18 years old or older.
• Forklift Operators certification preferred but not required.
• Food Handler certificate preferred but not required.

Responsibilities

• Receive orders, pick product, and assemble orders for venues. Verify orders for accuracy.
• Deliver and offload orders at correct venues via trucks, carts, or hand carts.
• Pick product off pallets or carts, verify order for accuracy, and rotate stock into venue.
• Pick up pallets, empty carts, racks, and totes and return them to the warehouse.
• Receive product at warehouse, verify Purchase Order, put away product, rotate stock, and replenish stocking locations.
• Count inventory as directed.
• Operate forklift and other motorized industrial equipment, complete daily vehicle inspections, and file appropriate forms and paperwork.
• Clean and maintain work area and all equipment in a neat and orderly manner
• Follows all applicable food safety requirements.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Job description

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity. Take on the essential role of Food Warehouse Person, where you'll thrive in a fast-paced and dynamic environment supporting the culinary operations of Universal Studios Theme Park and CityWalk. In this position, you will be responsible for receiving and inspecting product deliveries, stocking items in their proper locations, rotating and replenishing inventory, and accurately pulling and delivering orders to various venues. Your attention to detail, efficiency, and teamwork will ensure smooth operations and contribute to delivering exceptional guest experiences throughout the park.

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities

• Receive orders, pick product, and assemble orders for venues. Verify orders for accuracy.
• Deliver and offload orders at correct venues via trucks, carts, or hand carts.
• Pick product off pallets or carts, verify order for accuracy, and rotate stock into venue.
• Pick up pallets, empty carts, racks, and totes and return them to the warehouse.
• Receive product at warehouse, verify Purchase Order, put away product, rotate stock, and replenish stocking locations.
• Count inventory as directed.
• Operate forklift and other motorized industrial equipment, complete daily vehicle inspections, and file appropriate forms and paperwork.
• Clean and maintain work area and all equipment in a neat and orderly manner
• Follows all applicable food safety requirements.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Qualifications

• Must be 18 years old or older
• Forklift Operators certification preferred but not required
• Food Handler certificate preferred but not required

Job Demands

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay

• $22 per hour

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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