Food Service Team Member - Customer-Focused & Fast-Paced

Pollo Tropical; Oakland Park (FL); On-site; USD 16,531 - 20,664; Full time

Job summary

Pollo Tropical in Oakland Park, FL seeks team members for customer service, food preparation, and cashier duties. You will greet customers, take orders, relay them to the kitchen, and ensure a clean dining area. Training on POS systems and kitchen screens is provided.

Position supports multiple roles including cook, line server, and prep. Excellent communication with customers and teammates is essential. Must be able to stand, lift up to 50 lbs, and work a variable schedule in a fast‑paced

Qualifications

• Must be able to greet and thank customers.
• Ability to communicate with customers and coworkers.
• Ability to multi-task and adjust to changing assignments.
• Able to learn POS cash register systems and Kitchen Screens.
• Must speak English in customer-facing roles.

Responsibilities

• Greet and thank customers.
• Take and relay customer orders verbally or via system.
• Relay orders to kitchen staff.
• Prepare and package food and beverages.
• Stock supplies and maintain cleanliness of dining and kitchen areas.
• Handle payments and provide change.
• Unload deliveries to restaurant.
• Follow safety and sanitation procedures.
• Observe alcoholic beverage laws where applicable.

Tools

POS Cash Register

Kitchen Screens

iPads / Tablets

Job description

Pollo Tropical in Oakland Park, FL seeks team members for customer service, food preparation, and cashier duties. You will greet customers, take orders, relay them to the kitchen, and ensure a clean dining area. Training on POS systems and kitchen screens is provided.

Position supports multiple roles including cook, line server, and prep. Excellent communication with customers and teammates is essential. Must be able to stand, lift up to 50 lbs, and work a variable schedule in a fast‑paced