Food Service Team Lead: Customer-Focused Ops & Safety

Fivestar; Scottsville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

FiveStar in Scottsville, KY is seeking an Assistant Food Service Manager to support the Food Service Manager and maintain continuous food service operations on site.

You will help ensure customer service and food service standards while on duty, stay informed on health and safety regulations, and assist with inventory, merchandising, promotions, and staff training in a fast-paced environment.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Minimum 1 year food service experience preferred.
• Knowledge of food service equipment.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.

Responsibilities

• Proficient in Customer Service Representative responsibilities.
• Partners with management team to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
• Stay up to date and informed in all health and food safety regulations such as sanitation, storage, rotation, expirations, preparation, cooking, thawing, temperatures, etc.
• Stay up to date and informed in all company policies and procedures regarding food service such as inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and production guides for food preparation (weights, portions, assembly).
• Follow up with management on communications related to food service such as emails, weekly and monthly specials, and company-wide programs.
• Responsible for merchandising including signage, pricing, freshness, and presentation of products.
• Promote company food service promotions.
• Collaborate with management team to train and supervise staff in food service responsibilities.

Skills

Customer service

Team player

Time management

Professional appearance

Attendance

Education

High School Diploma / GED

Tools

Food service equipment

Job description

FiveStar in Scottsville, KY is seeking an Assistant Food Service Manager to support the Food Service Manager and maintain continuous food service operations on site.

You will help ensure customer service and food service standards while on duty, stay informed on health and safety regulations, and assist with inventory, merchandising, promotions, and staff training in a fast-paced environment.