Food Service Supervisor - Lead Café Team with Quality

Compass Group Canada; Virginia (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Compass Group Canada is seeking a shift supervisor for its food service department. The role involves assisting the Manager on duty to coordinate activities of associates, supervising multiple units, and ensuring high standards of customer service.

The ideal candidate has at least one year of management experience in food service, FoodSafe Level 1 certification, and strong knowledge of health and safety practices. Excellent communication and MS Office skills are required.

Qualifications

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise production of menu items, ensure cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with quality assurance and health and safety programs, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure HACCP standards are followed in the food preparation process.

Skills

Staff supervision

Customer service

Microsoft Office

Education

FoodSafe Level 1 Certification

Health and Safety training

Tools

WHMIS

Job description

Compass Group Canada is seeking a shift supervisor for its food service department. The role involves assisting the Manager on duty to coordinate activities of associates, supervising multiple units, and ensuring high standards of customer service.

The ideal candidate has at least one year of management experience in food service, FoodSafe Level 1 certification, and strong knowledge of health and safety practices. Excellent communication and MS Office skills are required.