Food Service Supervisor

Global Partners LP; Stoughton (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Fresh Foods Supervisor, where you'll lead a dynamic team in the deli/food service department. This role is perfect for those with a passion for food and customer service, overseeing staff, ensuring compliance with food safety regulations, and providing exceptional service to customers. You'll be responsible for managing inventory, scheduling shifts, and maintaining cleanliness in the work area. If you're enthusiastic and ready to make a meaningful impact, this is your chance to thrive in a supportive environment that values diversity and growth.

Qualifications

• 2+ years of management experience in a food environment.
• Serv-Safe certification preferred.

Responsibilities

• Manage deli/food service department staff and achieve goals.
• Ensure excellent customer service and food safety compliance.
• Order supplies and maintain stock levels.

Skills

Food Service Management

Customer Service

Communication Skills

Basic Math

Education

High School Diploma

Tools

POS Equipment

Job description

Job Description:

With nearly 1,500 locations primarily in the Northeast, Global is one of the largest independent owners, suppliers, and operators of gasoline stations and convenience stores. Our stores include Alltown, Mr. Mike's, XtraMart, On the Run, and Fast Freddie's. Global ranks No. 146 on the Fortune 500 list of America's largest corporations. It is a publicly traded master limited partnership engaged in midstream logistics and marketing, owning and managing a vast terminal network of petroleum products and renewable fuels in the Northeast. Additionally, Global is a major distributor of gasoline, distillates, residual oil, and renewable fuels to wholesalers, retailers, and commercial clients in New England and New York.

We invite YOU to join Global and be part of our growing team. Discover where your future can lead and how we can support your career goals. Now is the perfect time to apply!

Position: Fresh Foods Supervisor

The supervisor will oversee all activities of the deli/food service department, managing personnel to meet merchandising, sales, and customer service goals. Candidates must have at least 2 years of food service management experience and a passion for food and customer service.

Responsibilities include but are not limited to:

• Managing department staff, aligning with store management, and achieving department goals.
• Hiring, onboarding, and coaching new team members.
• Scheduling staff shifts.
• Engaging with customers, offering product information, and ensuring excellent service.
• Processing customer orders and ensuring satisfaction.
• Adhering to all food safety and sanitation regulations.
• Ordering supplies and maintaining stock levels.
• Overseeing food preparation and merchandising of deli items, including entrees, fried foods, pizzas, salads, soups, sandwiches, and beverages.
• Displaying products according to company guidelines.
• Following recipes accurately and rotating stock for quality and safety.
• Receiving and auditing merchandise, managing inventory, and maintaining cleanliness of the work areas.
• Completing paperwork accurately and timely.
• Handling cash register transactions and ensuring correct pricing and signage.
• Maintaining cleanliness and safety in all work areas.
• Performing additional duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent.
• Minimum age of 18 years.
• At least 2 years of management experience in a food environment.
• Flexibility to work weekends, holidays, and evenings, and to assist other locations.
• Reliable transportation and valid driver's license.
• Serv-Safe certification preferred.
• Passion for food and creativity.
• Professional communication and customer service skills.
• Ability to perform basic math and operate POS equipment.

Physical Requirements:

• Lifting up to 25 lbs occasionally.
• Reaching, bending, standing for long periods, and working in coolers/freezers.
• Dexterity to use necessary equipment safely.

We value passion and potential. If you are enthusiastic about this role and believe you can make a meaningful contribution, we encourage you to apply, even if you don’t meet every qualification. We celebrate diversity and are committed to equal opportunity employment.

Global Partners LP is an equal opportunity employer. For accommodations during the application process, contact our recruiting department at 781-891-4000.

*Disclaimer: We do not use lie detector tests in employment decisions. In Massachusetts, such tests are illegal and violations may result in penalties.