Food Service Supervisor

Global Partners LP; Claremont (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Supervisor/Deli Lead to oversee deli operations and ensure exceptional guest service. In this role, you will lead a team, manage food safety standards, and maintain quality in food preparation and merchandising. This position offers a unique opportunity to contribute to a company that values growth and development, providing comprehensive benefits including health insurance and professional development programs. If you have a passion for food and a commitment to excellence, this role is perfect for you!

Benefits

Competitive Salaries

401k with Match

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Tuition Reimbursement

Wellness Support

Qualifications

• 2 years experience in a fresh foods environment, preferably in a managerial role.
• Serv-safe certification preferred.

Responsibilities

• Direct and supervise deli and food service department activities.
• Ensure compliance with food safety and sanitation guidelines.
• Schedule and coach team members for optimal performance.

Skills

Basic Business Math

Positive Attitude

Communication Skills

Teamwork

Food Safety Knowledge

Education

High School Diploma or Equivalent

Tools

Cash Register

Scale Printer Machine

Job description

Job Description:

Global Partner’s is looking for a Food Service Supervisor/ Deli Lead. Our Fresh Food’s Supervisor is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

We know you have many choices when choosing where to work. And what you really want to know before applying is, “What differentiates us from the rest?”

For over 75 years Global Partners has been delivering the energy, products and services that make life better with its nearly 1600 locations! This longevity and success begins and ends with people. We create career paths and provide development programs for all roles in the organization. We’ve also successfully developed community integrated convenience stores where we are transforming the guest experience and rethinking what it means to lead as the adaptive energy distribution company.

The Types of “Energy” You Bring -

• You have passion and love for food.
• You add, subtract, divide, multiply and perform other basic business math calculations.
• You have a positive attitude and smile at guests and team members.
• You work cohesively with others.
• You listen and understand guest’s verbal and non-verbal communication and fellow team members.
• You openly communicate professionally through appropriate body language, facial expressions and speech.

“Gauges” of Responsibility –

• Direct department personnel, meeting department’s goals and objectives, communicating directly with the store management and department supervisors.
• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling and always giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest’s satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Display deli and food service items following deli and food service department and/or company merchandising guidelines.
• Follow product recipes without deviation.
• Attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control.
• Receive merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
• Periodically counting product for inventory purposes.
• Complete all paper work in a timely and accurate manner.
• Process cash register transactions, giving back change, and refunds.
• Use scale printer machine, ensuring weights and pricing are correct.
• Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keep clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers.
• Ensuring all department personnel use proper safety equipment and procedures.
• Performs other duties as needed or assigned by management.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

“Fuel” for You -

• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
• Health + Wellness- Medical, Dental, Vision and Life Insurance along with additional wellness support.
• The Road Ahead– We offer 401k and a match component!
• Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.

Additional Requirements-

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh foods environment preferably in a managerial role.
• Must have reliable transportation and an active driver’s license.
• Serv-safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.

Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don’t check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don’t meet every point on the job description. We’d love to hear from you.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.