Food Service Shift Supervisor — Lead Patient Meals & Catering

Shirley Ryan AbilityLab; United States; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits program

Job summary

Shirley Ryan AbilityLab is seeking a Food Service Supervisor to lead catering operations and patient meal service, ensuring quality, safety, and efficient service. The role involves directing staff, training, scheduling, and collaborating with nursing to meet dietary needs.

Responsibilities include supervising Catering Associates, handling cash processes, managing vendor relations, and producing QA reports.

Qualifications

• Experience in food service operations and shift supervision.
• Ability to mentor staff and train schedules.
• Knowledge of safety and quality standards (HACCP, HIPAA).
• Excellent communication and problem-solving skills.

Responsibilities

• Direct F&B staff during shifts, ensure policy compliance.
• Coordinate patient meal service through patient services.
• Provide training and create work schedules.
• Evaluate performance and provide feedback.
• Prepare QA reports for management.
• Mentor and develop employees toward advancement.
• Oversee catering events and day-to-day orders with vendors.
• Ensure patient service objectives are achieved.
• Supervise on-duty staff and accommodate dietary needs.
• Interact with nursing to evaluate meal selection and tray delivery.
• Resolve patient concerns promptly.
• Maintain cash handling processes.
• Perform other tasks as assigned.

Skills

Reading safety rules

Report writing

Public speaking

HIPAA compliance

Regulatory compliance

HACCP

Basic math

Attention to detail

Team supervision

Customer service

Job description

Shirley Ryan AbilityLab is seeking a Food Service Supervisor to lead catering operations and patient meal service, ensuring quality, safety, and efficient service. The role involves directing staff, training, scheduling, and collaborating with nursing to meet dietary needs.

Responsibilities include supervising Catering Associates, handling cash processes, managing vendor relations, and producing QA reports.