Food Service Ops Lead: Customer Experience & Team Growth

Nouria Energy Services, Inc.; Waterboro (ME); On-site; USD 23,000 - 30,000; Full time

Job summary

Nouria Energy Corporation in Maine seeks a Food Service Assistant Manager to maximize Food Service sales, deliver outstanding customer service, and uphold safety standards while effectively managing inventory and staff.

The role requires shifting operations across Made to Order, Commissary, Bakery, and Beverage areas, training employees, enforcing procedures, and promoting a positive customer experience.

Starting rate is $18.50 per hour with equal opportunity employer statement.

Qualifications

• ServSafe Certification is a plus.
• Experience as a shift lead or supervisor in food service.
• Strong customer service track record.

Responsibilities

• Oversee daily Food Service operations (Made to Order, Commissary, Bakery, beverages).
• Manage inventory and ordering to maintain supplies.
• Train and develop team; enforce safety and procedures.
• Ensure excellent customer service and greet customers warmly.
• Respond to complaints and resolve issues efficiently.
• Maintain store safety and appearance and report incidents.

Skills

ServSafe Certification

Shift leadership

Customer service

Food & beverage knowledge

Computer literacy

People skills

Coffee equipment

Troubleshooting

Tools

POS systems

Job description

Nouria Energy Corporation in Maine seeks a Food Service Assistant Manager to maximize Food Service sales, deliver outstanding customer service, and uphold safety standards while effectively managing inventory and staff.

The role requires shifting operations across Made to Order, Commissary, Bakery, and Beverage areas, training employees, enforcing procedures, and promoting a positive customer experience.

Starting rate is $18.50 per hour with equal opportunity employer statement.