Food Service Operations Manager - Johnson C. Smith

ZipRecruiter; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A high-energy food service company is seeking a Food Service Operations Manager in Charlotte, NC. The role involves overseeing dining operations, ensuring high-quality service, and managing staff development. Candidates should have strong management experience, financial skills, and be ServSafe certified. Join us to make a difference in dining services!

Qualifications

• Significant contract food service management experience.
• ServSafe Certification (or obtain within 90 days).

Responsibilities

• Oversee front-of-the-house operations and staff.
• Achieve budgeted goals with effective cost control.
• Train staff in customer service and food safety.

Skills

Leadership

Customer Service

Operations Management

Financial Skills

Education

College Degree in Restaurant/Hospitality

Tools

Microsoft Office

Job description

Job Description

Perkins Management is a high-energy food service company seeking to expand its operations and culinary team. We are looking for a dynamic individual to join us as the Food Service Operations Manager at a local client site in Johnson C. Smith, Charlotte, NC.

The Food Service Operations Manager oversees front-of-the-house operations. The ideal candidate will possess significant contract food service management experience, strong operations and financial skills, and exceptional client relations abilities. Certification in ServSafe, knowledge of HACCP standards, leadership qualities, staff development skills, and customer service excellence are essential.

The role involves providing hands-on leadership for the front-of-the-house dining program by supervising staff managers, hourly supervisors, and employees. The manager will embody the “Perkins Difference” philosophy, ensuring a high-quality dining experience and continuous improvement of the dining services. Additionally, the Operations Director, in collaboration with Human Resources, will handle hiring, training, staffing, and performance management of staff.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

1. Collaborating in hiring, developing, and retaining a high-quality staff alongside the Food Service Manager.
2. Supporting the Executive Chef in developing innovative menus with nutritional information.
3. Promoting sustainability within the dining services program.
4. Maintaining high standards of sanitation and employee safety.
5. Achieving budgeted goals and targets weekly, with effective cost control strategies for food and labor.
6. Training and developing front-line staff in customer service, food safety, and sanitation standards.
7. Possessing a college degree in restaurant/hospitality or equivalent experience.
8. Maintaining professionalism in all business interactions and communications.
9. Being ServSafe Certified (or obtaining certification within 90 days of hire).
10. Having exceptional organizational and computer skills, particularly with Microsoft Office.

Perkins Management Services Company, Inc. requires all employees to pass a drug screen and background check.