Food Service Operations Manager - Johnson C. Smith

Perkins Management Services Company; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in food service is seeking a dynamic Food Service Operations Manager to oversee operations at a local client site. This role demands a passionate leader who excels in contract food service management and client relations. You will be responsible for maintaining high standards of sanitation and employee safety while achieving budget goals. This innovative firm is committed to continuous improvement, and you will play a key role in developing talented staff and creating exceptional dining experiences. If you thrive in a fast-paced environment and are dedicated to excellence, this is the perfect opportunity for you.

Qualifications

• Significant experience in contract food service management and operations.
• ServSafe Certified or must obtain certification within 90 days of hire.

Responsibilities

• Lead front-of-house operations and ensure high-quality dining services.
• Collaborate with staff on hiring, training, and menu development.

Skills

Contract Food Service Management

Client Relations

Leadership

Customer Service

Staff Development

Sanitation Standards

Financial Management

Education

College Degree in Restaurant/Hotel Field

Tools

Microsoft Office

Job description

Food Service Operations Manager - Johnson C. Smith

Perkins Management is a high energy food service company looking to add to its operations and culinary team. We are looking for someone that can match our energy and join our team as the Food Service Operations Manager of a local client site in Johnson C. Smith, Charlotte, NC.

The Food Service Operations Manager is responsible for the front of the house operations. The ideal candidate will have significant contract food service management experience, operations, financial, and exceptional client relations skills. Additionally, Serv Safe Certified, HACCP standards, leadership, staff development, and customer service skills.

The Food Service Operations Manager will provide hands-on leadership for the front of the house dining program by providing supervision to talented staff managers, hourly supervisors, and employees. This role will execute the “Perkins Difference” philosophy by providing a consistent high quality dining program with a commitment to continuous improvement of the dining services program. The Operations Director, in conjunction with the Human Resources department, will be responsible for the hiring, training, staffing, and performance management of the staff.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Collaborating in the hiring, development, and retention of a high quality staff with the Food Service Manager.
• Supporting the Executive Chef collaboratively in developing innovative menus with appropriate nutritional information.
• Championing “sustainability” for the dining services program.
• Maintaining high standards of sanitation and employee safety.
• Achieving the budgeted goals and targets each week and implementing effective cost control strategies in terms of food and labor.
• Ongoing training and development of the front-line staff in terms of customer service standards, food safety, and sanitation.

Minimum Requirements:

• College degree in restaurant/hotel field or equivalent experience.
• Professional in all forms of business interactions and communications.
• ServSafe Certified (or must be certified within 90 days of hire).
• Exceptional organizational and computer skills (Microsoft Office) are required.
• Perkins Management Services Company, Inc. requires all employees to successfully complete a drug screen and background check.