Food Service Manager (Bench)

Aramark; Philadelphia (Philadelphia County); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking a Food Service Manager to lead dining operations and enhance customer experiences. This role requires a dynamic individual with strong management skills to oversee food service activities, ensuring compliance with safety standards while fostering effective client relationships. Join a team that values development and strives for excellence in service delivery. If you're ready to make a significant impact in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 1+ years of management experience in food service.
• Strong interpersonal skills and customer service abilities.

Responsibilities

• Manage dining operations and ensure safety and sanitation standards.
• Lead team briefings and develop team members to their fullest potential.

Skills

Interpersonal Skills

Customer Service

Management Experience

Education

Bachelor's Degree or Equivalent Experience

Job description

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Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and communicate operational progress

Financial Performance

• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plan, direct, and coordinate food service activities to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience
• Requires at least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments for a unified food service experience
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods

About Aramark

Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe every employee should enjoy equal employment opportunity and participate in all aspects of the company, without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

The people of Aramark serve millions daily through food and facilities in 15 countries. We focus on helping you reach your full potential, whether you're pursuing new challenges or a great place to work. Learn more at our careers page or connect with us on social media.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality