Assistant Banquet Manager | Philadelphia Marriott Old City

PM Hotel Group; Philadelphia (Philadelphia County); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading hospitality group as an Assistant Banquet Manager, overseeing banquet events and ensuring exceptional guest service. This role involves supervising setup, managing staff, and maintaining high standards of service and cleanliness. Ideal candidates will have strong communication skills and a proactive attitude, with flexibility in scheduling.

Qualifications

• Ability to lift up to 50 pounds and operate food and beverage equipment.
• Flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Supervise the setup of function rooms according to event specifications.
• Communicate effectively with staff and guests during events.
• Monitor staff attendance and reassign tasks as needed.

Skills

English communication

Team player

Proactive attitude

Knowledge of food and beverage service standards

Guest relations

Safety regulations

Job description

Assistant Banquet Manager | Philadelphia Marriott Old City

Join us to apply for the Assistant Banquet Manager role at PM Hotel Group.

Job Overview

As an Assistant Banquet Manager, you will oversee the setup and execution of banquet events, supervise staff, ensure compliance with safety and health regulations, and provide excellent guest service. Your responsibilities include supervising room setup, coordinating with staff, managing cash handling procedures, and maintaining high standards of cleanliness and service quality.

Responsibilities

1. Supervise the setup of function rooms, including linens, silverware, china, and glassware according to event specifications.
2. Communicate effectively with staff and guests during events to ensure smooth operation and guest satisfaction.
3. Oversee serving staff to ensure compliance with alcohol service regulations.
4. Ensure adherence to cash handling and accounting policies.
5. Supervise cleanup and proper storage of event equipment.
6. Manage billing through the point of sale system.
7. Monitor staff attendance and reassign tasks as needed to maintain service quality.
8. Provide clear written and verbal instructions to staff.
9. Maintain regular attendance and punctuality.
10. Perform additional duties as assigned.

Qualifications and Skills

• Proficient in English communication.
• Professional appearance and demeanor.
• Strong team player with a proactive attitude.
• Knowledge of food and beverage service standards, guest relations, and safety regulations.
• Ability to lift up to 50 pounds and operate food and beverage equipment.
• Flexible schedule, including nights, weekends, and holidays.

Core Values and Work Expectations

Customer satisfaction is paramount. Maintain professionalism, courtesy, and respect in all interactions. Uphold high standards in work procedures, grooming, punctuality, and adaptability. Prioritize safety and security in accordance with hotel policies.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Hospitality