Food Service Manager

TSP talent; Westborough (MA); On-site; USD 42,000 - 66,000; Full time

Job summary

TSP talent is seeking a Food Service Leader to oversee food and beverage operations in a fast-paced convenience retail environment in Westborough, MA. This role focuses on delivering excellent food service standards, ensuring quality and customer satisfaction, and driving sales through strong operational execution.

Responsibilities include managing daily operations, coaching staff, innovating menu offerings, ensuring food safety, and proactively resolving customer issues to provide a seamless

Qualifications

• Proven ability to lead food service operations in a retail setting.
• Strong customer service mindset and ability to perform under high volume.
• Coaching teams to improve performance and drive results.
• Strong focus on quality and safety standards.

Responsibilities

• Manage day-to-day food service operations and maintain high-quality standards
• Lead, coach, and manage food service staff to ensure efficient, effective performance
• Innovate and improve food and beverage offerings to enhance customer experience and increase sales
• Ensure compliance with food safety and service best practices
• Provide proactive customer engagement to resolve issues and support a smooth experience

Skills

Customer service leadership

People management

Operational excellence

Process improvement

Quality and safety awareness

Job description

Seeking a Food Service Leader to oversee food and beverage operations in a fast-paced convenience retail environment. The role focuses on delivering excellent food service standards, ensuring quality and customer satisfaction, and driving sales through strong operational execution and continuous improvement of menu offerings.

Key Responsibilities

• Manage day-to-day food service operations and maintain high-quality standards
• Lead, coach, and manage food service staff to ensure efficient, effective performance
• Innovate and improve food and beverage offerings to enhance customer experience and increase sales
• Ensure compliance with food safety and service best practices
• Provide proactive customer engagement to resolve issues and support a smooth experience

Qualifications & Skills

• Proven experience in food service management or leadership in a retail setting
• Strong customer service mindset and ability to lead in a high-volume environment
• Sound operational judgment, organization, and attention to quality and safety
• Ability to coach teams and drive results through process improvement