Food Service Manager

Holy Family Institute; Emsworth (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Prescription coverage

Dental and vision plans

Flexible spending account

Legal assistance

Retirement savings with employer match

Disability insurance

Life insurance

Mileage reimbursement

Vacation time

Sick time

12 paid holidays

Employee assistance program

Job summary

Holy Family Institute is seeking a Food Service Director in Emsworth to oversee the Food Service Management Company and ensure PEARS compliance for the National School Lunch Program.

The role requires managing contracts, budgets, audits, and staff training across multiple locations to promote high-quality meals and student satisfaction.

Qualifications

• Bachelor’s degree is required; concentration in management, hospitality, business or food/nutrition preferred.
• Four years’ experience managing food service in a school environment.
• Act 33/34 and FBI clearances and valid PA driver’s license are required.
• Excellent written and verbal communication skills.
• Ability to work independently and complete assignments within instructions and routines.
• Ability to work under pressure and meet deadlines with strong customer service.
• Up-to-date Safe Serve Certification is required.

Responsibilities

• Oversee FSMC operations, ensuring contract compliance and high-quality service.
• Ensure compliance with federal, state, and local school nutrition program requirements.
• Manage program applications, certifications, claims, and reporting through PEARS and required systems.
• Maintain accurate student eligibility and meal program records.
• Review and approve invoices, monitor budgets, and prepare annual financial reports.
• Conduct site visits and audits for food safety and service quality.
• Coordinate staff training and regulatory compliance activities.
• Manage FSMC contract renewals, procurement activities, and bid processes.
• Promote student engagement and satisfaction through feedback and improvement.
• Collaborate with school leadership to support nutrition programs across locations.

Skills

Communication skills

Independent worker

Customer service

Ability to work under pressure

Education

Bachelor’s degree in management/hospitality/food/nutrition

Job description

is a 125-year-old Catholic organization that employs more than 350 people in Allegheny, Armstrong, and Beaver Counties. HFI provides help, hope, and healing to more than 40,000 children and families each year through 12 social service and educational programs.

At Holy Family Institute, true well-being encompasses not only an employee's physical health, but also their financial, emotional, and purposeful aspects of life. To support our employees and their families in achieving total wellness, HFI provides a competitive and comprehensive employee benefit program.

• Medical coverage available with a deductible reimbursement plan
• Prescription coverage
• Dental and vision plans
• Flexible spending account (FSA)
• Legal assistance
• Cyber security coverage
• Retirement savings plan with employer match
• Employer-paid short-term and long-term disability
• Free life insurance and AD&D
• Additional voluntary life insurance
• Mileage and expense reimbursement
• Vacation time
• Sick time
• 12 paid holidays
• Employee assistance program (EAP)

Reports to: Chief Operating Office
Location: Emsworth

HFI MISSION DUTIES:
Holy Family Institute (HFI) is a 125-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations operating 15 programs in three counties. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds.

KEY RESPONSIBILITIES:
The Food Service Director is responsible for oversight of the Food Service Management Company (FSMC) and compliance with the PA Dept of Education National School Lunch Program as indicated through compliance in PA Electronic Application and Reimbursement System (PEARS).

• Oversee Food Service Management Company (FSMC) operations, ensuring contract compliance and high-quality service.
• Ensure compliance with federal, state, and local school nutrition program requirements.
• Manage program applications, certifications, claims, and reporting through PEARS and other required systems.
• Maintain accurate student eligibility and meal program records.
• Review and approve invoices, monitor budgets, and prepare annual financial reports.
• Conduct site visits and audits to ensure food safety, operational compliance, and service quality.
• Coordinate required staff training and regulatory compliance activities.
• Manage FSMC contract renewals, procurement activities, and bid processes.
• Promote student engagement and satisfaction through feedback and continuous program improvement.
• Collaborate with school leadership, staff, and service providers to support successful nutrition programs across multiple locations.

Requirements:

• Bachelor’s degree required; concentration in management, hospitality, business or food/nutrition preferred.
• Four years’ experience managing food service in a school environment
• Must have Act 33/34 and FBI clearances and valid PA driver’s license
• Excellent written and verbal communication skills, including ability to effectively communicate with team and customers.
• Demonstrated ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and exemplary customer service.
• Must maintain up-to-date Safe Serve Certification.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 50 pounds.

COMMITMENT TO SOCIAL JUSTICE
Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.

Holy Family Institute is an Equal Opportunity Employer.

Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will respect race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be "Faithful Listeners" and embrace a variety of ideas, perspectives and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that "God is Found in Every Day Activities" we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe "Loving Relationships" means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive and valued.