Food Service Leader

High's; Manchester (MD); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Low-Cost Health Insurance

Career Advancement

Paid Time Off & Sick Leave

401k with company match

Tuition Reimbursement annually

Job summary

High’s is seeking a Food Service Leader to manage daily operations, ensure recipe adherence, and maintain quality and sanitation standards. You will help coordinate product orders and support promotions and new programs in a fast-paced retail food environment.

The role requires leadership in training staff, scheduling, and ensuring top customer service, with flexibility to work all shifts, weekends, and holidays.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent preferred.
• Food safety certification required or completed within 2 months of hire.
• Excellent customer service skills required.
• Ability to work independently and in a team.
• Flexible to work all shifts, weekends and holidays.

Responsibilities

• Oversee day-to-day food service operations while enforcing recipes and procedures.
• Assist in product ordering, food quality, and sanitation compliance.
• Train employees and maintain sanitation requirements across the team.
• Prepare work schedules and support the store manager for coverage.
• Assist with training and development of all food service staff and promotions.

Skills

Customer service

Teamwork

Attention to detail

Flexible scheduling

Reliability

Education

High School Diploma or equivalent

Food safety certification within 2 months of hire

Job description

High’s is seeking skilled culinary candidates to help us provide fresh, fast & delicious food options. If you seek a leadership role where you can leverage your extensive food service industry knowledge, we’d like to invite you to apply today.The Food Service Leader (FSL) is responsible for the day-to-day food service operations which include enforcement of recipes and procedures, product ordering, food quality assurance, employee training, and preserving sanitation requirements.We offer a very competitive Benefits Package including but not limited to:Low-Cost Health Insurance – Part time plans available.Career Advancement.Paid Time Off in addition to Sick Leave.401k with company match.Tuition Reimbursement annually.Responsibilities:Ensures all food service employees are working at their required stations, maintaining maximize efficiency, and following proper health and hygiene protocols.Assists in implementing new food programs, food products, limited time offers, and promotions as directed by the Food Service Department.Assists the Store Manager in preparing work schedules, guaranteeing proper food service station coverage.Assists with training and development of all food service team members and ensures all food service employees follow the requirements of the company program.Maintains the sanitation and organization of all foodservice storage areas (including walk-in refrigerators and freezers) as well as all equipment maintenance and sanitation requirements.Complete additional tasks as assigned by management.Qualifications:Must be at least 18 years of age.High School Diploma or equivalent preferred.Food safety certification (or the successful completion of High’s food safety certification within 2 months of hire) is required.Excellent customer service skills required.Ability to work well individually as well as in a team environment.Detail oriented with excellent organizational skills.Flexible to work all shifts, weekends and holidays as needed by the business.Reliable transportation required.Working Conditions:Retail environment with occasional exposure to dust, extreme temperatures, contact with petroleum and/or cleaning products, etc.Constant standing with frequent bending and lifting to 50 lbs.Employees are expected to come to work and maintain full store operations in all weather conditions unless closure of the store is ordered by the company.The FSL is enrolled in, and is committed to, the in-store training program. A key requirement of the training program and role is to be available during the highest volume food service shifts/times in order to receive and rotate foodservice deliveries and organize crucial duties to staff members.The FSL must meet or exceed the training and certification requirements of the shift leader including, but not limited to, Equipment training certification, Leadership training, Food safety (S.U.R.E.) certification, and all other food service excellence modules and classroom certifications. In high volume food service locations, mastery of the FSL position is required as a pre-requisite for promotion to the next level position of Assistant Store Manager (ASM)